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Client Services Representative
Client Services RepresentativeLHH • Evanston, Illinois, United States
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Client Services Representative

Client Services Representative

LHH • Evanston, Illinois, United States
4 days ago
Job type
  • Full-time
Job description

Client Services Representative – Family Office (Evanston, IL)

Location : Evanston, Illinois (hybrid)

Employment Type : Full-Time

About the Role

Join a prestigious family office in Evanston, IL as a Client Services Representative . This is an exciting opportunity for a highly organized, detail-oriented professional who thrives in a fast-paced environment and enjoys working directly with high-net-worth clients. You’ll play a critical role in managing client relationships, supporting financial operations, and ensuring seamless coordination across tax and investment activities.

What You’ll Do

  • Act as the primary point of contact for clients, providing exceptional service and daily communication.
  • Manage multiple priorities and set clear expectations with clients.
  • Handle daily financial operations :
  • Process transfers and pay bills.
  • Coordinate tax return workflows (PDF conversion, saving to client folders, sending via DocuSign).
  • Order checks and manage administrative tasks.
  • Assist clients with investment-related requests.
  • Collaborate with the Tax Department and Managing Partner to meet strict deadlines.
  • Maintain accurate records and ensure compliance with internal processes.

What We’re Looking For

  • Education : Bachelor’s degree in Business , Finance , or a related field.
  • Experience : 2+ years in brokerage, banking, family office, public accounting, or law firm.
  • Skills & Attributes : Strong organizational skills and ability to multitask in a fast-paced environment.
  • Aptitude for working with high net worth clientele and assisting with their accounts.
  • Deadline-driven (8 major tax deadlines per year).
  • Comfortable working with large-scale financial transactions.
  • Technical : Proficiency in Microsoft Office Suite and DocuSign.
  • Preferred : Familiarity with tax processes and investment administration.
  • Ideal Candidate

  • Self-starter and proactive problem solver.
  • Go-getter who thrives under pressure and adapts quickly.
  • Excellent communicator with strong interpersonal skills.
  • Why Join Us?

  • Work with a dynamic team in a highly respected family office.
  • Exposure to complex financial operations and high-net-worth client management.
  • Competitive compensation and benefits package including 401k match, medical, dental, and vision.
  • Equal Opportunity Employer / Veterans / Disabled

  • To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to us / en / candidate-privacy
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    Client Service Representative • Evanston, Illinois, United States

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