Patient Access Representative II - Mother / Baby - Evenings

Location :   CHA Cambridge Hospital

Work Days :   8 hour shifts, every other weekend, every other holiday

Category :   Medical Assistant

Department :   Postpartum 5 North

Job Type : PT20Plus HPW

Work Shift : Evening

Hours / Week : 32.00

Union Name : CH Laborers 380

The Maternity Suite at Cambridge Hospital is a beautiful unit with lovely views of downtown Boston and Harvard Square. It includes a Labor and Delivery (L&D) Unit and a Postpartum Unit and helps more than 1,100 growing families every year. The 7 bed labor unit has 3 triage bays and 2 ORs. We are proud of our multidisciplinary patient care, our culturally sensitive approach to labor and delivery, and some of the lowest C-section rates in Massachusetts. The Post Partum Unit consists of 12 private rooms with a level 1b continuing care nursery. This unit provides care for mothers and infants right after birth and through the early stages of postpartum to discharge. We foster a culturally sensitive approach to couplet care and early family bonding.

The Patient Access Representative II (PAR II) position consists of both administrative / clerical functions in addition to the clinical responsibilities of a medical assistant. PAR IIs are essential members by providing the flexibility of meeting both clinical and administrative needs, while contributing to the smooth operation of the facility by facilitating patient flow. Responsibilities include : Completes patient registration according to established protocols. Verifies patient insurance eligibility using Passport. Schedules patient appointments, both new and follow-up, within an appropriate time frame. Creates prescription refill encounters and routes to central pharmacy. Pre-visit chart medical record preparation and information gathering to optimize the visit. Other duties as required.

Qualifications / Requirements :

High School Diploma

AHA or ARC BLS Healthcare Provider

Knowledge of a second language is preferred.

One year of previous experience as a nursing assistant or medical assistant OR currently enrolled in a nursing program and have completed two cycles of clinical rotation OR completion of an approved certified nursing assistant training program OR equivalent experience as determined by the CNO or designee

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.