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Delivery Operations Manager

Delivery Operations Manager

VirtualVocationsGrand Rapids, Michigan, United States
30+ days ago
Job type
  • Full-time
Job description

A company is looking for a Delivery Operations Manager to drive execution across client engagements and improve operational processes.

Key Responsibilities

Serve as the operational liaison between Sales, Platform Operations, Clients, and Experts

Oversee project delivery and manage project plans, resources, and budgets

Own billing operations and monitor financial performance, ensuring timely expert payments

Required Qualifications

Bachelor's degree in a technical, business, or equivalent field

5-7 years of project management experience with direct client-facing responsibilities

Strong knowledge of invoicing, billing terms, and contract compliance

Proven success managing complex, high-volume projects with financial accountability

Proficiency with project management tools and ERP / financial systems

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Operation Manager • Grand Rapids, Michigan, United States

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