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UA Associate - Construction Casualty
UA Associate - Construction CasualtyZurich North America • Phoenix, AZ, US
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UA Associate - Construction Casualty

UA Associate - Construction Casualty

Zurich North America • Phoenix, AZ, US
1 day ago
Job type
  • Full-time
Job description

Underwriting Account Service Associate - Construction Casualty

Zurich North America is hiring an Underwriting Account Service Associate to join the Construction Casualty team. You will support and work closely with experienced Underwriters in the review and analysis of risks, applying research and analytical skills to assess risk and support underwriting decisions.

This is a hybrid work position with reporting options to one of the following North American office locations : Denver, CO; Gold River, CA; Irvine, CA; Los Angeles, CA; Phoenix, AZ; San Francisco, CA; Seattle, WA; or Walnut Creek, CA. The role requires flexibility for occasional in-office presence.

Responsibilities :

  • Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions regarding submission acceptance or declination.
  • Follows instructions from Underwriters in pricing, policy construction, coverages & exclusions, mandatory forms, etc., to accurately quote and issue policies.
  • Provides account servicing support in collaboration with Underwriter and Manager, handling end-to-end servicing for new business, renewals, and endorsements for basic to moderately complex business and products.
  • Responds to written and verbal inquiries in a timely manner under supervision, working collaboratively with assigned underwriters.
  • Supports Underwriters with broker / agent / distributor / customer interactions by providing basic customer service skills.

Basic Qualifications :

  • Bachelor's degree and no prior experience in Administrative, Customer Service, Financial Services, Risk Management, or Insurance; OR
  • Zurich Certified Insurance Apprentice (including Associate Degree) and no prior experience in those areas; OR
  • High School Diploma or Equivalent with 2+ years of experience in Administrative, Customer Service, Financial Services, Risk Management, or Insurance, AND
  • Knowledge of data collection and analysis
  • Microsoft Office experience
  • Preferred Qualifications :

  • Insurance industry knowledge
  • Knowledge of processing, rating, and policy management systems used in the insurance industry
  • Strong verbal and written communication skills
  • Relationship-building and active listening with customers and coworkers
  • Customer service experience
  • Detail-oriented with accurate data and timely delivery
  • Self-directed to meet deadlines
  • Multitasking skills
  • Travel up to 5%
  • Compensation and benefits : Zurich notes that compensation varies by location, role, skills, and experience. The proposed hourly rate for this position is $23.37 - $38.22, with a 5% short-term incentive eligibility. Benefits information is available from Zurich Total Rewards.

    Equal employment opportunity : Zurich North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

    Locations : AM - Denver, AM - Gold River, AM - Irvine, AM - Los Angeles, AM - Phoenix, AM - San Francisco, AM - Seattle, AM - Walnut Creek. Remote Working : Hybrid. Schedule : Full Time. Sponsorship Offered : No.

    For more information about our hiring practices and to apply, please refer to Zurich North America's official career page.

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    Associate Construction • Phoenix, AZ, US

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