Systems AdministratorCynet Systems • Baton Rouge, LA
Systems Administrator
Cynet Systems • Baton Rouge, LA
30+ days ago
Job type
- Full-time
Job description
Job Description:
Job Description:
- The CADD/Engineering Systems Support Specialist provides advanced technical support for photogrammetric, raster, GIS, CADD, and engineering project management software across client systems.
- The role involves help desk support, desktop and workstation support, licensing management, project planning, and acting as the State agent in problem resolution with internal and external stakeholders.
- Provide first-level help desk and desk-side support for photogrammetric applications (e.g., ImageStation Orthopro, Stereo Display, Feature Collection, DTM Collection, Digital Mensuration, Automatic Elevations, Image Analyst).
- Provide support for raster products such as Bentley Descartes.
- Provide first-level help desk and desk-side support for CADD/engineering design software including ArcGIS, MicroStation, InRoads, OpenRoads, OpenRoads Bridge, InRoads Survey, OpenRoads Survey, and Bluebeam.
- Provide first-level support for engineering project management software, including Bentley ProjectWise.
- Provide support for plotter software, server configurations, and integration with plot devices (e.g., ProjectWise Interplot).
- Maintain State license pools for CADD and engineering software, liaising with software manufacturers for upgrades and issue resolution.
- Provide second-level Microsoft OS and Office application support.
- Support CADD/engineering workstations, desktops, laptops, and peripheral devices including large-format plotters and scanners.
- Troubleshoot hardware, software, drivers, BIOS, and application configurations.
- Plan and implement workstation and computer deployments, and provide input on server specifications and requirements.
- 10+ years of Bentley ProjectWise administration experience.
- 10+ years providing photogrammetric software installation and support.
- 10+ years of Bentley MicroStation CADD management experience in a networked, shared environment.
- 10+ years supporting MicroStation-based CADD applications such as InRoads and Interplot.
- 10+ years supporting large-format plotters and scanners in a managed CADD environment.
- 10+ years managing multi-application/vendor software licenses.
- 10+ years in project planning and management.
- 5+ years supporting Bluebeam software.
- Strong knowledge of Microsoft Windows operating systems.
- Bentley certifications (e.g., MicroStation, ProjectWise, OpenRoads, CADD Management).
- Microsoft Certified Professional certifications.
- CompTIA certifications (A+ and/or Network+).
- Bachelor’s degree in a related field or equivalent experience.
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Systems Administrator • Baton Rouge, LA
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