Customer Service Representative

Job Description

Job Description

Customer Service Representative (CSR)

Are you looking for a fun, dynamic work environment? Do you need a job with flexible hours? Are you looking for some extra cash? If you answered YES to any of these questions, Fast Tax has a great opportunity for you! We are excited to announce that we are now seeking career-minded candidates for Customer Service Representative positions.

Customer Service Representative base duties and responsibilities include :

• Answering incoming calls
• Identifying customer questions, concerns, and overall needs
• Providing accurate answers and solutions to customer queries
• Addressing customer complaints in a compassionate and patient manner
• Redirecting customers to appropriate team member(s) and / or office(s) as needed
• Developing professional relationships with ongoing customers through excellent customer service

Other Responsibilities as needed :

Required Skills & Experience :

Preferred Skills & Experience :

Pay is based on hourly rate