Sr Analyst, IKC Operations Support

Ikc Operations Support Team - Sr. Analyst

Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply. The IKC Operations Support Team - Sr. Analyst will be a key contributor in DaVita's efforts to provide integrated care to patients with Chronic Kidney Disease (CKD) and End Stage Kidney Disease (ESKD). IKC's mission is to deliver holistic care across the kidney care continuum by reducing hospitalizations, slowing disease progression, and guiding patients through care transitions through coordinated care and working closely with nephrologists and healthcare providers. The Operations Support team sits at the heart of the IKC operation, bridging connections between our care teams, reporting and product teams, strategy lane, and payor partnership teams. Our goal is to ensure seamless operations by providing essential support, advocacy, and connection across all facets of IKC. We strive to deeply understand IKC operations to effectively contribute to its smooth running and continuous improvement. Being part of our team means gaining visibility across various levels of leadership and understanding the day-to-day operations of our field operators. You'll have the unique opportunity to balance insights from the operational level with a broader, strategic perspective. This dual vantage point provides valuable experience and a significant impact on our organization's success.

Essential Duties and Responsibilities :

• Operations Support : Partner with clinicians, operations managers, and other leadership to develop and launch projects or other operational changes. Understands business strategy and can execute or provide an operations lens. Clear communication of project status and next steps, leveraging a sprint format.
• Project Management : Manage multiple projects simultaneously, becoming a subject matter expert in various care model activities. Partner with others to work on complex, high-priority work streams. Utilize standard project management tools to drive forward projects and deliverables on time. Drive execution of project for self and team, independently resolve minor conflicts, define success metrics, and communicate progress to leadership and other stakeholders. Adapts to change in priorities, scope, and direction, remaining flexible. Navigates comfortably under ambiguous organizational or industry circumstances.
• Analytics : Leverage a hypothesis-based approach to identify, validate, and quantify opportunities. Conduct analyses to assess the impact on business metrics, driving root cause analysis that translates into meaningful insights and strategic recommendations. Convey findings in a cohesive story, including summarizing insights from analysis, identifying next steps and developing deployment plans. Demonstrate strong critical thinking skills.
• Relationship Building : Partners with teammates of all levels across the enterprise. Understands the right stakeholders to engage for the success of a project. Informally coaches colleagues on work product and development areas. Effectively challenges others during decision-making processes and constructively manages through feedback.

The successful candidate for this role will have a driven attitude, solid organizational skills with great written and verbal communication skills, be an ambitious and fast-learning team player motivated by the achievement of making a direct impact on kidney patients, and will thrive in a highly dynamic, cross-functional, and matrixed team environment. This teammate will have the opportunity to work on a wide array of projects that provide operational support, improve patient quality metrics, and promote collaboration through project management techniques. Other activities will include : quantitative analysis and ad hoc special...