Job Description
Job Description
Description :
Job Description : Service Advisor
About Us :
Clay Subaru is a family-oriented dealership committed to providing exceptional customer service and a welcoming atmosphere. Our service team is known for professionalism, efficiency, and dedication to customer satisfaction.
Position Overview :
We are seeking a motivated and experienced Service Advisor to join our team. The Service Advisor is the key point of contact between customers and our service department, ensuring a smooth and efficient service experience. You will be responsible for communicating repair and maintenance recommendations, providing accurate estimates, and ensuring top-notch customer satisfaction.
Responsibilities :
- Greet customers and assess their vehicle service needs.
- Clearly explain recommended services and repair options.
- Prepare accurate repair estimates and obtain customer approvals.
- Coordinate with service technicians to ensure timely and quality repairs.
- Keep customers informed on the status of their vehicles.
- Handle customer concerns and work to resolve any issues promptly.
- Promote service specials and dealership maintenance programs.
- Maintain accurate records of services performed and customer interactions.
Qualifications & Requirements :
Previous experience as a Service Advisor in an automotive dealership or repair shop is required.Strong knowledge of vehicle maintenance and repair services.Excellent customer service and communication skills.Ability to multitask in a fast-paced environment.Proficiency in computer systems and service management software.A team player with a positive attitude and a strong work ethic.Valid driver’s license and a clean driving record.Benefits & Perks :
Starting Bonus up to $3,000 (based on experience and qualifications).Competitive salary with performance-based incentives.Health and dental insurance.401(k)Paid time off and holidays.Employee discounts on service and vehicle purchases.Ongoing training and career growth opportunities.If you're an experienced Service Advisor looking for a rewarding opportunity with a supportive team, apply today and become a part of the Clay Subaru family!
Requirements :