Sr. Cloud Engineer

Secure IT Service Management, Inc., a subsidiary of Paragone Solutions, Inc. is seeking a Sr. Cloud Engineer to join our team. This is a remote position. The ideal candidate will have extensive knowledge and expertise with Microsoft Azure, Office 365 (O365), and Microsoft Intune. This role will assist the Managed Services team in solving complex issues within Azure Government Cloud infrastructures that involve using Microsoft's core business applications.

Responsibilities :

• Work with various teams to develop target state cloud architecture, as well as planning for ongoing cloud technology optimization.
• Respond to critical incidents and resolve issues related to ADFS, SAML, Site-to-Site VPNs, Azure Virtual Desktop, RDS, Certificates, Windows / Linux, and many more technologies.
• Engineering support relating to technical issues involving Microsoft's core business applications and operating systems (Active Directory, Azure Cloud, Office 365, Business Central / Dynamics, etc.).
• Architect solutions for customers adhering to security and compliance requirements for CMMC and NIST standards.
• Execute multiple types of migrations (Exchange, SharePoint, Server, File Share, etc.).
• Create processes and procedures around MSP operations and recurring technical problems.
• Document system configurations and build standards for client environments.
• Communication with clients as required : keeping them informed of project progress, impending changes, and agreed upon outages.
• Responsible for enhancing customer relations and driving opportunities for new solutions.
• Continuous education, expansion, and refinement of technical knowledge and credibility through industry standard certifications.
• Responsible for entering all time and expenses as they occur.

Requirements :

SecureITSM, a subsidiary of Paragone Solutions, Inc. is an IT Managed Service Provider (MSP) supporting DoD contractors who must comply with Cybersecurity Maturity Model Certification (CMMC) requirements. SecureITSM also supports commercial entities that must maintain a high level of cybersecurity hygiene. SecureITSM offers competitive salaries and a relaxed, life-friendly work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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