Transportation Coordinator

Transportation Call Center Representative

As a Transportation Call Center Representative, you will play a vital role in supporting thousands of drivers nationwide. You will use two-way audio and video communication to verify identities and check specifications on trucks. Additionally, you will coordinate daily activities and provide updates for warehouses, facilities, and distribution centers. This position requires exceptional attention to detail, the ability to thrive in a fast-paced environment, and a strong sense of urgency. You will be engaging with approximately 200 drivers each day, making clear and effective communication essential.

Responsibilities :

• Coordinate and communicate with drivers to ensure smooth arrival, loading, unloading, and departure at facilities.
• Provide updates and verify truck specifications using audio / video communication.
• Assist gate operations to allow onsite associates to focus on daily tasks.
• Manage communication with approximately 200 drivers per day.

Qualifications :

Work Environment : The position is on-site, five days a week in Tempe, AZ, with training from Monday to Friday, 8 : 00 am to 4 : 30 pm, for three weeks. The first day of training will be from 9 : 00 am to 5 : 30 pm. Post-training schedule will be Sunday to Tuesday, 9 : 00 am to 5 : 30 pm, with Wednesday and Thursday off. Mandatory overtime is expected during peak seasons from October to January, involving a sixth workday and a 10-hour shift.

Job Type & Location This is a Contract to Hire position based out of Tempe, AZ. Pay and Benefits The pay range for this position is $21.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following : medical, dental & vision; critical illness, accident, and hospital; 401(k) Retirement Plan pre-tax and Roth post-tax contributions available; life insurance (voluntary life & AD&D for the employee and dependents); short and long-term disability; health spending account (HSA); transportation benefits; employee assistance program; time off / leave (PTO, vacation or sick leave).

Application Deadline This position is anticipated to close on Nov 6, 2025.