Director of Operations - Data Center

Director Of Operations

We are seeking a strategic and results-driven Director of Operations to lead our Data Center Infrastructure Division to support Hyperscale clients.

This role will oversee project managers, subcontractor resources, financial performance, and operational execution across all cabling projects. The ideal candidate will bring a strong background in data center infrastructure, vendor management, and enterprise-scale project delivery.

Responsibilities

Leadership & Strategy

Provide strategic direction and leadership to project managers and field teams delivering structured cabling solutions for Hyperscale environments.

Align operational goals with enterprise objectives, ensuring consistent delivery of high-quality, scalable solutions.

Act as a key advisor to the Sr. Director of Data Center Enterprise Services on operational performance, risk, and growth opportunities.

Project & Resource Oversight

Oversee the execution of multiple concurrent projects, ensuring adherence to scope, schedule, and budget.

Manage subcontractor relationships, including selection, performance evaluation, and compliance with safety and quality standards.

Drive workforce planning and resource allocation to meet dynamic project demands.

Financial Management

Own the financial performance of the cabling operations portfolio, including forecasting, budgeting, and cost control.

Partner with finance and procurement teams to ensure accurate reporting and timely vendor payments.

Identify and implement cost optimization strategies without compromising service quality.

Operational Excellence

Develop and enforce operational standards, processes, and KPIs to ensure consistent execution across all projects.

Lead continuous improvement initiatives to enhance efficiency, scalability, and customer satisfaction.

Ensure compliance with industry standards (e.g., BICSI, TIA / EIA) and customer-specific requirements.

Stakeholder Engagement

Serve as the primary escalation point for operational issues impacting Hyperscale customers.

Collaborate cross-functionally with engineering, procurement, and executive leadership to drive alignment and transparency.

Deliver executive-level reporting on project health, financials, and strategic initiatives.

Personal Qualities

• Analytical Thinking Exceptional ability to analyze data and utilize it to make sound decisions.
• Conflict Management and Resolution Skills - Build consensus, anticipate and solve problems.
• Results focused Ability to organize and manage multiple, and at times competing priorities.
• Communication Skills Demonstrate communication skills necessary to interpret policies in situations requiring persuasion and prepare and present presentations.
• Relationship building skills ability to work within a dynamic team setting and provide role model leadership to AFL workforce.

Qualifications

Preferred Certifications