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Web Content Writer
Web Content WriterTechPride • Baltimore, MD, US
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Web Content Writer

Web Content Writer

TechPride • Baltimore, MD, US
15 hours ago
Job type
  • Full-time
Job description

TechPride seeks detail-oriented and mission-driven Web Content Writer to support a high-visibility, large-scale federal website redesign project. This role will be hybrid with 3 days a week on site and will focus on content development and editorial oversight for several priority domains within the U.S. Coast Guard (USCG) digital ecosystem.

You will be responsible for reviewing, creating, and refining content to meet federal plain language, accessibility, and user experience standards. The ideal candidate is an exceptional writer with a strategic mindset, who is experienced in content governance and passionate about clarity, consistency, and accessibility.

Key Responsibilities :

  • Lead content creation and refinement.
  • Conduct qualitative content assessments to evaluate relevance, accuracy, and tone.
  • Define and maintain consistent voice and tone across all content areas.
  • Prioritize key messages based on audience needs and organizational goals.
  • Write, edit, and revise content with a focus on plain language and accessibility.
  • Conduct fact-checking and coordinate content approvals with SMEs and stakeholders.
  • Ensure compliance with Section 508, WCAG, and other federal standards.
  • Apply metadata, tags, and taxonomy to support findability and user navigation.
  • Prepare content for site staging and publication in the CMS (Drupal).
  • Build and maintain a trusting relationship with the client.
  • Understand the client's priorities and provide creative ideas and strategic thought to support their mission.
  • Coordinate scheduling, agendas, materials, participant lists and action items for multiple working groups and councils.
  • Facilitate client meetings. Own all aspects of meeting coordination, keep meetings on-time and on agenda and follow up on action items.
  • Develop and maintain program organizational charts and stakeholder outreach matrices.
  • Coordinate with USCG offices to produce multimedia products including but not limited to infographics and video.
  • Coordinate, develop and track responses to requests for information from other government agencies.

You'll Also Support :

  • Refining content types and taxonomy frameworks in coordination with strategy and design team members.
  • Distributing and analyzing surveys to inform content strategy.
  • Coordinating content handoffs and documentation to developers.
  • Serve as a consultant to advise USCG program teams on message development, content strategy, and audience engagement.
  • Lead content planning and editorial oversight to ensure all materials align with organizational priorities, digital strategy goals, and federal communications standards.
  • Requirements :

  • 3–5+ years of experience in web content writing, editing, and strategy (federal experience preferred)
  • Strong knowledge of plain language guidelines, Section 508, and WCAG 2.1 compliance
  • Experience collaborating with SMEs, developers, and design teams in complex environments
  • Excellent editorial skills with meticulous attention to detail
  • Familiarity with metadata, taxonomy, and CMS workflows (Drupal experience a plus)
  • Understanding of digital communication best practices, including user-centered design principles
  • Strong interpersonal and communication skills – ability to navigate ambiguity and align stakeholders
  • Background or experience working with or for the U.S. Coast Guard or DHS desired but not required
  • Experience in large-scale website redesign or migration projects desired but not required
  • Working knowledge of content inventory tools, structured content models, or information architecture desired but not required
  • Benefits are an important part of TechPride Team Members' overall compensation. TechPride is pleased to offer quality benefits for full-time employees including health, vision, and dental insurance, short- and long-term disability insurance, term life insurance, 401K matching, paid time off and educational assistance, paid professional development hours, and certain reimbursements.

    TechPride is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

    As a federal contractor subject to certain reporting requirements, TechPride invites all job applicants to voluntarily self-identify their disability and veteran statuses. If you have applied for a role at TechPride and would like to self-identify, please email selfidentification@techpride.com and we will provide you with the appropriate forms. The decision to complete the forms and provide us with this information is entirely voluntary and has no influence on hiring decisions for TechPride. Disclosed information will be kept confidential and separate from application materials.

    TechPride participates in E-Verify. E-Verify is a web-based system through which employers electronically confirm the employment eligibility of their employees and is administered by SSA and U.S. Citizenship and Immigration Services (USCIS).

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