Enhancements Manager - Commercial Lansdcape Maintenance

Enhancements Operations Manager

At James River Grounds Management, we offer superior commercial landscape services and take the time to create outstanding client relationships. These relationships enhance the customer experience as we become valued members of your team. We'll take the stress out of managing your landscapeand go above and beyond your expectations to win your trust. Our use of current technology and state-of-the-art equipment, plus our commitment to technical training for all employees, ensures that our clients receive both outstanding landscaping and superior customer service. We provide complete commercial landscape programs, including landscape maintenance and management, irrigation management, landscape enhancements, and snow and ice management. As part of the Aspen Grove Landscape Companies, we offer the expertise and personal touch of a local company, coupled with the support and vast resources of a national organization.

Our mission is to become an industry leader by growing relationships that produce quality landscapes, adding value to our customers and employees.

Our values include quality, integrity, and communication. We nurture relationships with our customers year after year, delivering services with honesty, loyalty, and hard work.

Compensation and benefits include a competitive salary, company vehicle, cell phone, laptop, comprehensive benefits, life insurance, voluntary LTD, 401k, PTO, paid holidays, and paid training and development.

The enhancements operations manager is responsible for managing all aspects of enhancements operations and production on a portfolio of maintenance accounts. This position reports directly to the branch manager and is responsible for managing a book of businesses at a minimum of $1 million. Essential functions and responsibilities include supporting company vision, performing inspections, managing operational issues, managing budget, managing and leading teams, training employees, and working closely with the branch manager.

KPIs include quality control audits, safety inspections, contract renewal, quality jobs completed on time, customer surveys, equipment inspections, crew safety and efficiency, crew leaders, critical field best practices, employee development, and aspire best practices.

Education and experience qualifications include a minimum of a high school diploma or GED, a bachelor's degree in business or a related field preferred, 5+ years of experience as an enhancement supervisor / manager, general knowledge of irrigation systems and turf management programs, and experience in Aspire Landscape Operating System preferred.

Skills and abilities qualifications include excellent organizational skills, problem-solving skills, ability to work independently, strong interpersonal and communication skills, ability to maintain confidentiality and trust, strong working knowledge of computers, travel required, and valid driver's license with a reasonably clean record.

Physical requirements include rarely crawling, climbing poles, color vision, climbing ladders, balancing, lifting up to 50lbs, occasionally sitting, stooping, kneeling, squatting, body twisting, climbing on / off truck, gripping lifting over 10lbs to 50lbs, reaching, range of motion, depth perception, lifting, carrying, pushing, pulling, climbing stairs, lifting up to 10 lbs, frequently standing, walking, sense of touch, manual dexterity, reading, and continuously speaking clearly, seeing distant, seeing, hearing speech range.