Talent.com
Sr. Director - Services Partners & Alliances

Sr. Director - Services Partners & Alliances

Boston StaffingBoston, MA, US
9 hours ago
Job type
  • Full-time
Job description

Sr Director Of Services Delivery Integrators & Gtm Alliances

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees all 6,000 of them. If you join our team, you'll enjoy :

  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
  • Continuous professional growth and leadership opportunities.
  • Health, wellness, and financial benefits to offer peace of mind to you and your family.
  • World-class facilities and the technology you need to thrive in our offices or yours.

Job Summary

SHI is seeking an executive visionary to serve as Sr Director of Services Delivery Integrators & GTM Alliances, responsible for crafting the program, developing a team while leading a comprehensive alliance services partner ecosystem. This role focuses on strategic alliance development, executive-level relationship management, sub-contracting partner program management in order to drive measurable revenue and gross margin growth through innovative partner programs. The ideal candidate brings extensive executive relationships and experience in IT services with a foundation in partner program development / implementation / execution with a proven ability to build high-impact visions achieved via aggressive KPIs for revenue, gross margin, and partner performance (measured via NPS).

Role Description

Strategic Vision & Program Development :

  • Craft and champion the long-term vision for SHI's services partner ecosystem, aligning it with overarching corporate objectives to accelerate market leadership in cloud, networking, security, and modern workspace with a portfolio of managed and professional services.
  • Design and implement a robust services partner program framework, including tiered partnership models, onboarding processes, and enablement strategies to foster mutual growth and innovation.
  • Identify, evaluate, and onboard strategic partners that enhance SHI's competitive edge, with a focus on complementary services and solution capabilities that drive joint innovation and market capture
  • Executive Relationship Management :

  • Forge and nurture C-level relationships with key partners, positioning SHI as a preferred collaborator for high-value service initiatives.
  • Develop field relationships to alter perception of SHI as a credible consulting partner and value added reseller
  • Act as the executive sponsor for strategic alliances, facilitating board-level discussions and negotiations to unlock new revenue streams and collaborative opportunities.
  • Provide influence through SHI's internal organizations including GTM business units, product partner teams, solutions engineering teams and executive leadership
  • Hire and lead a team of alliance managers through execution of strategy including prioritization of scarce internal and external resources.
  • Go-to-Market Strategy & Enablement :

  • Partner with executive leadership in sales, marketing, and operations to co-create integrated go-to-market strategies that embed partner services into SHI's core offerings.
  • Lead the development of joint value propositions, marketing campaigns, and sales enablement tools to accelerate pipeline growth and deal velocity through partner channels.
  • Provide direction on strategies and tactics to solution services delivered through a partner network that provides accountability for on-time, high customer satisfaction measures.
  • Direct resources towards effective client campaigns, partner events, and joint outreach based on existing SHI installed based and prospect data
  • KPI Management & Performance Measurement :

  • Define and track executive-level KPIs, including services partner revenue contribution, gross margin expansion, partner acquisition rates, and program ROI.
  • Establish clear measures of success for the partner program, such as year-over-year revenue growth targets (e.g., 20-30% increase), gross margin improvements (e.g., 15% uplift), customer satisfaction scores (e.g., NPS >
  • 80), and partner performance benchmarks (e.g., deal win rates >

    50%).

  • Utilize data analytics and dashboards to monitor alliance health, conduct quarterly business reviews, and implement corrective actions to ensure alignment with financial and operational goals.
  • Revenue & Margin Growth Leadership :

  • Drive initiatives to grow services partner revenue and gross margins through optimized pricing models, incentive structures, and co-selling programs.
  • Lead cross-functional efforts to identify upsell / cross-sell opportunities within the partner ecosystem, targeting multimillion-dollar revenue increments and margin enhancements.
  • Cross-Functional Executive Leadership :

  • Collaborate with C-suite stakeholders across sales, practice areas, operations, legal, and finance to align alliance strategies with enterprise goals.
  • Spearhead executive teams in building and executing joint service pipelines, ensuring scalable delivery models that support sustained revenue growth.
  • Partners Anticipated :

  • Infrastructure : Cisco, Dell, Pure, Nutanix, VMware, etc
  • Networking : Cisco, Juniper, Aruba, Arista, etc
  • Security : Palo Alto, Fortinet, CrowdStrike, Okta, CyberArk, Sailpoint, Saviynt, Beyond Trust, Wiz, Zscaler, Tenable, Tanium, etc
  • Cloud : AWS, Google, Microsoft, ServiceNow, etc
  • Delivery Network associated with selected OEM partners above
  • Additional Responsibilities :

  • Develop executive strategies for service delivery that prioritize customer value, innovation, and scalable growth.
  • Mentor and lead senior services teams, instilling a culture of strategic excellence, accountability, and high-performance collaboration.
  • Oversee strategic resource planning and budgeting at the executive level, optimizing investments to maximize ROI on partner initiatives.
  • Leverage advanced analytics to evaluate program performance, driving data-informed decisions that align with SHI's strategic imperatives.
  • Integrate partner services into enterprise-wide processes, enhancing overall efficiency and competitive differentiation.
  • Cultivate executive networks with clients, partners, and industry leaders to advance SHI's market position.
  • Ensure governance and compliance in partner engagements, mitigating risks while upholding SHI's standards.
  • Champion innovative practices in partner program design, incorporating emerging technologies to boost efficiency and outcomes.
  • Deliver executive reports and insights to the board and senior leadership on alliance performance, revenue impacts, and strategic recommendations.
  • Behaviors and Competencies

    Strategic Thinking : Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions.

    Leadership : Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement.

    Business Acumen : Can provide strategic guidance and insights to drive overall business success.

    Communication : Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills.

    Collaboration : Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose.

    Problem-Solving : Can lead strategic problem-solving initiatives, inspire others to improve their problem-solving skills, and foster a culture of proactive problem-solving.

    Customer-Centric Mindset : Can lead strategic initiatives focused on improving the overall customer experience. Inspires and mentors others to adopt a customer-centric approach, fostering a culture of customer focus throughout the organization.

    Results Orientation : Can inspire a culture of results-orientation across the organization, setting high standards and holding everyone accountable for achieving results.

    Adaptability : Can drive strategic transformations, inspire others to embrace change, and foster a culture of continuous adaptation.

    Strategic Implementation : Can lead the development and execution of comprehensive strategic plans, inspire and guide teams, and drive organizational change to achieve strategic objectives.

    Continuous Improvement : Can lead others in identifying and implementing major improvements and proactively drive continuous improvement across the organization.

    Skill Level Requirements

  • Proficiency in building and maintaining relationships with internal and external stakeholders to drive strategic initiatives and organizational success.
  • Expert
  • Understanding of Information Technology products and solutions to effectively evaluate, implement, and support technological initiatives within an organization.
  • Expert
  • Expertise in designing, implementing,
  • Create a job alert for this search

    Alliance Director • Boston, MA, US

    Related jobs
    • Promoted
    • New!
    Director, HEOR Business Partner

    Director, HEOR Business Partner

    SanofiCAMBRIDGE, MA, US
    Full-time
    Director, HEOR Business Partner.Sanofi Specialty Care has pioneered the development and delivery of transformative therapies for patients affected by debilitating diseases for over 30 years.We acco...Show moreLast updated: 7 hours ago
    • Promoted
    Senior Manager / Associate Director, Alliance Management

    Senior Manager / Associate Director, Alliance Management

    Crispr Therapeutics IncBoston, MA, United States
    Full-time
    Since its inception over a decade ago, CRISPR Therapeutics has transformed from a research-stage company advancing programs in the field of gene editing, to a company with a diverse portfolio of pr...Show moreLast updated: 2 days ago
    • Promoted
    Director Alliance Management

    Director Alliance Management

    Sobi - Swedish Orphan Biovitrum AB (publ)Boston, MA, United States
    Full-time
    At Sobi, the work we do every day redefines the standards of care and transforms the lives of people living with rare diseases. We are committed to an inclusive, sustainable and flexible workplace t...Show moreLast updated: 3 days ago
    • Promoted
    • New!
    Director, Partner Management, Additive

    Director, Partner Management, Additive

    XometryBoston, MA, US
    Full-time
    Director, Partner Management, Additive.Xometry (NASDAQ : XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life.Xom...Show moreLast updated: 19 hours ago
    • Promoted
    Director of Corporate Partnerships

    Director of Corporate Partnerships

    Boston Unity Soccer Club LLCBoston, MA, United States
    Full-time
    Boston Legacy FC (the “Club”) is Boston’s new professional women’s soccer team, set to begin play in the National Women’s Soccer League in 2026. We are dedicated to building a championship-caliber o...Show moreLast updated: 10 days ago
    • Promoted
    Key Account Director, Client Services

    Key Account Director, Client Services

    829 StudiosBoston, MA, United States
    Full-time
    The Key Account Director (KAD) is a vital client-facing role within the Client Services team at 829, tasked with overseeing the strategic management and growth of our key client accounts.This role ...Show moreLast updated: 6 days ago
    • Promoted
    Director of Corporate Partnerships

    Director of Corporate Partnerships

    BOS Nation FCBoston, MA, United States
    Full-time
    Boston Legacy FC (the "Club") is Boston's new professional women's soccer team, set to begin play in the National Women's Soccer League in 2026. We are dedicated to building a championship‑caliber o...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Sr. Director, HEOR Business Partner - Dupixent

    Sr. Director, HEOR Business Partner - Dupixent

    SanofiCAMBRIDGE, MA, US
    Full-time
    Director, HEOR Business Partner - Dupixent (Respiratory & GI).We accomplish our goals through world-class research, collaboration with the global patient community, and with the compassion and comm...Show moreLast updated: 7 hours ago
    • Promoted
    Director of Strategic Partnerships

    Director of Strategic Partnerships

    ConfidentialBoston, MA, United States
    Full-time
    Director of Strategic Partnerships.Innovative AI spend management company.The Company is in search of a Director of Strategic Partnerships to join their team. This remote position is pivotal in deve...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Director, Global Strategic Partnerships

    Director, Global Strategic Partnerships

    Boston StaffingBoston, MA, US
    Full-time
    Director Of Global Strategic Partnerships.At Danaher, our work saves lives.Fueled by our culture of continuous improvement, we turn ideas into impact innovating at the speed of life.Our 63,000+ as...Show moreLast updated: 9 hours ago
    • Promoted
    • New!
    Americas - Oracle Alliance / Partner Development Senior Manager

    Americas - Oracle Alliance / Partner Development Senior Manager

    Boston StaffingBoston, MA, US
    Full-time
    Americas Partner Development Director (PDD).We are a global collective of innovators applying the New every day to improve the way the world works and lives. New doesn't mean being ahead of the curv...Show moreLast updated: 9 hours ago
    • Promoted
    • New!
    Senior Director, Access Strategy Established Products

    Senior Director, Access Strategy Established Products

    SanofiCAMBRIDGE, MA, US
    Full-time
    Senior Director, Access Strategy Established Products.Morristown, NJ or Cambridge, MA.The Sr Director, Access Strategy Established Products will lead a small team and be responsible for developing ...Show moreLast updated: 7 hours ago
    • Promoted
    Director of Corporate Partnerships

    Director of Corporate Partnerships

    Boston Legacy FCBoston, MA, United States
    Full-time
    Boston Legacy FC (the “Club”) is Boston’s new professional women’s soccer team, set to begin play in the National Women’s Soccer League in 2026. We are dedicated to building a championship-caliber o...Show moreLast updated: 9 days ago
    • Promoted
    Managing Director - Client solutions

    Managing Director - Client solutions

    Boston StaffingBoston, MA, US
    Full-time
    Managing Director - Client Solutions.Responsible for leading business development efforts for accounts as part of the Americas Solutions team. The Solution Leader has the primary responsibility for ...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Director, Alliance Management

    Director, Alliance Management

    Alloy TherapeuticsWaltham, MA, US
    Full-time
    Alloy Therapeutics Director Of Alliance Management.The Company : We are Alloy Therapeuticsa biotechnology ecosystem company empowering the global scientific community to make better medicines togeth...Show moreLast updated: 9 hours ago
    • Promoted
    Associate Director, Channel Optimization Lead

    Associate Director, Channel Optimization Lead

    SanofiCambridge, MA, US
    Full-time
    Associate Director, Channel Optimization Lead.The Channel Optimization Lead is a strategic role responsible for driving and supporting the channel strategy across Specialty Care, General Medicine &...Show moreLast updated: 17 days ago
    • Promoted
    Director of Client Solutions & Support

    Director of Client Solutions & Support

    InsideHigherEdWellesley, Massachusetts, United States
    Full-time
    The Director of Client Solutions and Support serves as the sales and client engagement leader for the organization, overseeing the execution of client acquisition, onboarding, and support.Third-Par...Show moreLast updated: 25 days ago
    • Promoted
    Senior Director, Client Engagement

    Senior Director, Client Engagement

    EpsilonBoston, MA, United States
    Full-time
    Senior Director of Client Engagement at Epsilon.Lead large, multi-team efforts delivering MarTech and Data solutions for Healthcare enterprise clients, driving client outcomes and business growth t...Show moreLast updated: 28 days ago