Lead Product Performance Consultant

Lead Product Performance Consultant

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do and they push us to ensure we take care of ourselves, each other, and our communities.

The Role

As a valuable member of our team, you will play a crucial role in ensuring the delivery of exceptional payment solutions for our enterprise merchant offering through strategic partnerships. Key aspects of this role include :

• Client Aptitude : You will have the opportunity to directly engage with global enterprise clients on an ongoing basis. Your expertise will support sales teams and provide valuable advice to successfully close deals with large enterprise merchants.
• Connector : Collaborating closely with cross-functional teams such as Product and Engineering, Finance, Support, Global Sales, Professional Services, and Account Management, you will leverage internal resources and external partnerships to drive business outcomes.
• Global Reach : This is a global role that involves interacting with various teams and offices within PayPal, as well as engaging with our clients and partners worldwide. You will have the opportunity to foster strong relationships and contribute to the success of our organization on a global scale.
• Distilling Complexity : As a key contributor, you will play a pivotal role in training and educating the organization on areas such as payments and the broader commerce ecosystem. Your ability to distill complex concepts into clear and actionable insights will be instrumental in empowering teams across the organization.
• Evangelizing : In this role, you will serve as a thought leader for enterprise merchants. This includes engaging in merchant communication, participating in conferences, collaborating with partners, and hosting webinars. Your expertise and insights will contribute to industry-wide knowledge and best practices.

Join our team and make a significant impact by driving payment excellence and delivering outstanding value to our enterprise merchants through strategic partnerships.

Key Responsibilities & Accountability

As part of this role, you will be entrusted with the following responsibilities and accountabilities :

By fulfilling these key responsibilities and accountabilities, you will play a critical role in driving the success and continued growth of PayPal's enterprise payment solutions.

Skills, Experience and Education

To excel in this role, the following skills, experience, and education are required :

By possessing these skills, experience, and education, you will be well-equipped to thrive in this role and contribute to the continued success of our enterprise payment solutions.

Preferred Qualification