Relief Call Center Dietetic Assistant (Newark, CA) (multiple openings & shifts)

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Rotating - 08 Hour (United States of America)Located in the heart of Silicon Valley, Stanford Health Care’s (SHC) mission is to heal humanity through science and compassion, one patient at a time. The Food Services Department is a talented team of culinary and food service professionals devoted to offering patients, visitors, and staff a premium dining experience through locally sourced, sustainable food to support healing and wellness. Our Food as Medicine philosophy brings awareness to the critical link between eating healthy and living well.

Relief Call Center Dietetic Assistants starting pay is $30.22 per hour.

Shift Information

• Day Shift – 5 : 55 am – 2 : 25 pm
• Mid shift – 11 : 30 am – 8 : 00 pm
• Evening Shift – 12 : 35 pm – 9 : 05 pm
• Rotating 4 – 8-hour shifts

A Relief Position does not have a set schedule, guaranteed hours, or benefits. While Relief employees may be included on the work schedule released every two weeks, many of their hours will come from a supervisor’s same-day call to come into work when needed. Relief Call Center Dietetic Assistant employees must be available to work both weekend days and two days during the week.

After passing competency checks, Relief employees are eligible to apply for Part-Time or Full-Time Food positions, which have guaranteed hours and full benefits. All frontline Call Center Dietetic Assistants start as Relief workers.

This is a Stanford Health Care job.

A Brief Overview

Receives phone calls in an off-site call / service center environment from hospital patients (or their families / caregivers) who are requesting Room Service for meal ordering; take orders and answer questions about menu items available for ordering and delivery to their rooms; assists them by entering orders for menu selections into a computerized food service system, in accordance with established call / service center standards, available menu items, and dietary restrictions; provides exemplary service and customer care.

Relationships with Others

Supervision Received

Locations

Stanford Health Care

Education Qualifications

Experience Qualifications

Required Knowledge, Skills and Abilities

These principles apply to ALL employees :

SHC Commitment to Providing an Exceptional Patient & Family Experience

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and / or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale : Generally starting at $30.22 - $34.06 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.