Porter Service - Baltimore International Airport - BWI - Part-Time (evenings)

Porter Service - Baltimore International Airport - BWI - Part-Time (Evenings)

Job Category : Customer Service

Rate : $16 - $17 per hour

In addition, this position is eligible for $5 a month paid for monthly cellular phone allowance.

Work Hours : 4 : 00PM 10 : 00PM. 3 / 4 Days a week. Weekends and holidays may be required

Benefits : Company Paid Sick Time, Matching 401k, Overtime and Holiday Overtime

Company Background : Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.

Basic Job Function : Ensure daily operational performance goals are met by providing direct / tactical the labor force in the passenger terminal areas through service, maintenance, collections and communication to improve productivity and the customer experience.

Key Responsibilities :

• Responsible for transporting arriving and departing passenger baggage on a baggage cart at the request and consent of passenger.
• Porter services must be performed when solicited or requested by passenger.
• Porter services are performed from the beginning or initial contact with the passenger until the passenger advises services are no longer required.
• Responsible for escorting passenger during Porter services for baggage.
• Under no circumstance are Porter services to be performed without owner of baggage present.
• Understanding of how to read airline and flight information including but not limited to flight information display system (FIDS), airline tickets and itineraries
• Other duties as assigned

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Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.