Front Office Supervisor - Hilton Atlanta and Towers

Guest Services, Operations, and Front Office

The Hilton Atlanta and Towers is looking for their next Front Office Supervisor. Located in the heart of Downtown Atlanta, this hotel is one mile away from renowned attractions and premier venues. This hotel features 1249 modern guestrooms with meeting spaces that give the flexibility of 51 individual meeting rooms, 2 ballrooms for a total of 131,730 square feet.

Our ideal candidate will have previous hotel front desk supervisory or team lead experience, able to work well under pressure and in a team setting, should excel in leading a team, handling guest inquiries with professionalism and warmth, and ensuring seamless check-in and check-out experiences. Being flexible with their availability is required.

Shift Pattern : Full open availability (Holidays and Weekends are required) Flexible availability between 2nd shift (3pm-11pm)

Pay Rate : $20.00 per hour plus incentives

The Benefits : Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as :

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program : 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education : Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including : college degrees and professional certifications
• 401K plan and company match to help save for your retirement
• Hilton Shares : Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

What will I be doing?

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :

In addition, we look for the demonstration of the following key attributes :

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!