Data Quality Manager

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values inclusion, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https : / / www.cengagegroup.com / about / inclusion-and-belonging / .

Position Overview

We are searching for a motivated and capable Data Quality Manager to lead our data quality efforts and coordinate a team of Analysts and Stewards. In this role, you will own the end-to-end data quality lifecycle—from identifying issues to ensuring they get resolved—and report on progress to partners.

Ideal for candidates transitioning from data quality assurance to project management, leading teams and enhancing data integrity.

Experience Level : 3+ years in data, with 1+ years in a direct impact role.

What You'll Do :

Support and coordinate the work of Data Quality Analysts and Stewards

Foster a collaborative environment passionate about quality, accountability, and continuous improvement.

Coordinate processes to identify, investigate, track, and resolve data quality issues efficiently.

Drive improvements to workflows and tools to increase efficiency and reduce resolution time.

Develop and share clear reports and dashboards for senior teams showing data quality status and team performance.

Share insights and progress updates with business and technical collaborators to ensure alignment and receive support.

Maintain comprehensive documentation of data issues, remediation steps, and quality rules to support transparency and audit readiness.

Work with governance teams to embed quality standards into data management practices.

Help define goals and roadmaps for the data quality function in line with company priorities.

Take ownership of the data quality program's success and ongoing improvement.

What You Need to Have :

3–5 years of experience in data-related roles such as data quality, data governance, analytics, or data operations.

Some experience managing projects, managing small teams, or coordinating cross-functional work.

Solid understanding of data quality concepts, data governance frameworks, and data lifecycle.

Experience with data warehouses (e.g., Snowflake) and BI / reporting tools (e.g., Power BI).

Strong communication skills, comfortable explaining complex ideas to both technical and non-technical audiences.

Analytical approach, organized, and diligent with a passion for process improvement.

What Would Be a Plus (Nice to Haves) :

Experience building or contributing to data quality programs or frameworks.

Familiarity with data governance platforms (Collibra, Informatica, etc.).

Exposure to the education technology or publishing industries.

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https : / / www.cengagegroup.com / news / perspectives / 2024 / cengage-group-total-rewards-philosophy / ) to learn more about our Total Rewards Philosophy

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$88,600.00 - $115,200.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Warning : Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

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