Office Coordinator - Bilingual (English / Spanish)
Texas Collision Centers Inc - Carrollton, TX
Job Summary : Office Coordinator is responsible for greeting customers both in person and over the phone and providing administrative support essential to the daily operations of the shop.
Duties / Responsibilities :
- Politely greets and assists all guests
- Answers and routes phone calls
- Explains repair process to customers
- Collects payments and provide guests with receipts, repair estimates or work orders
- Performs Account Receivable tasks and communication
- Updates time clocks
- Maintains office supplies
- Comply with all TCCs safety standards, guidelines and procedures
- Perform other related duties as assigned
Requirements :
Bilingual : Spanish / EnglishPositive enthusiastic demeanorStrong customer service skillsExceptional multi-tasking and problem-solving skills.Excellent organizational skills.Exceptional verbal and written communication skillsMust be 18 years or olderValid Driver's LicenseEducation and Experience :
Prior administrative experience preferredProficient with a computer and softwarePhysical Requirements :
Must be able to work safely in a noisy area with many odors present.Must be able to lift 10 lbs. regularly.Must be able to bend, stretch, kneel, and squat to perform repairs and inspections.Must be able to reach below and above shoulder level.