Bilingual Customer Service Representative
Our client in the property management sector is seeking a bilingual Spanish / English Customer Service Representative to deliver exceptional support to tenants, property owners, and vendors. This role is ideal for professionals who excel in communication, problem-solving, and thrive in a fast-paced, customer-focused environment.
Key Responsibilities :
- Respond to inquiries from tenants, owners, and vendors in both Spanish and English via phone, email, and in person.
- Resolve service requests and escalate issues to property managers as needed.
- Maintain accurate and up-to-date records of client interactions.
- Address lease, rent, and maintenance concerns promptly and professionally.
- Collaborate closely with team members to ensure excellent service delivery.
Requirements :
Fluent in Spanish and English, with strong written and verbal communication in both languages.Previous customer service experience, ideally in property management or real estate.Excellent problem-solving and organizational skills.Proficiency in MS Office Suite; experience with property management software is a plus.If you are ready to make a positive impact in a bilingual customer service role, apply today to connect with our staffing specialists!