Intake Clinical Liaison

Description

Job Title : Intake Liaison

AccordCare Home Health

Location : Ormond Beach, FL

Schedule : Full-Time

Department : Clinical

Reports to : Branch Director

AccordCare and our family of brands is a premier Medicare Home Health Agency and in-home personal care company providing services to people of all ages and levels of need. A better quality of care comes from exceptional caregivers and AccordCare only hires the best! AccordCare is an employee-friendly company. We focus on our employees to ensure they have a healthy work and life balance. Our employees become our family, and through excellent training and support, they are ready to serve our clients with a fresh perspective on successful aging.

Join our mission to connect compassionate clinicians and caregivers with those who need them most.

Overview

Our agency is seeking an Intake Clinical Liaison who will guide patients, families, and referral partners through the transition into home health services with clinical expertise and attentive service. This role combines clinical judgment, coordination, and relationship management to ensure each referral receives timely and accurate support from inquiry to admission.

Key Responsibilities

Referral Management

• Coordinate the transition of referrals into active admissions through clear communication with nursing, therapy, marketing, and operations teams
• Schedule evaluations, consents, and start of care visits
• Exchange essential clinical and logistical information with interdisciplinary team members
• Serve as a consistent point of contact for patients, families, physicians, and referral partners
• Maintain accurate documentation within the EMR and intake tracking tools
• Provide timely status updates on pending and admitted referrals

Compliance and Patient Safety

Professional Collaboration

Administrative Coordination

Qualifications

Work Environment

This is primarily an office-based role with regular communication and interaction across clinical teams and referral partners. The position requires the use of standard office equipment and occasional participation in after-hours coverage. Tasks do not routinely involve exposure to blood or body fluids but may require the performance of unplanned tasks where exposure could occur.

Why Join Us

You will represent a trusted provider of compassionate, patient-centered home health care. This position offers autonomy, professional growth, and the opportunity to make a measurable impact on patient access and care coordination.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.