Bilingual Patient Success Associate

A company is looking for a Bilingual Patient Success Associate- Call Center (Part-Time - English / Spanish).

Key Responsibilities

Provide bilingual patient support for scheduling, reschedules, and cancellations

Process medical record requests and manage care plan adjustments

Collaborate with therapists and internal teams to resolve patient escalations

Required Qualifications

Fluency in English and Spanish

High school diploma or equivalent

0-1 year of experience in customer service, healthcare, or administrative roles

Comfort working in a fast-paced, metrics-driven remote environment

Availability to work part-time consistently within assigned hours