PRT Business Consultant

The Opportunity

We are seeking a dynamic and strategic consultant to fuel operational excellence in the PRT Operations organization, lead critical initiatives including our platform replacement, and align operations capabilities with enterprise goals. As a key member of the PRT Operations team, you will shape short- and long-term strategies, foster a culture of continuous improvement, and drive results.

The Team

The PRT team offers plan sponsors and pension plan professionals confidence by helping ensure their fiduciary duties and pension obligations are satisfied. As a mutual company run for the benefit of its participating policyholders, we offer confidence through our enduring financial strength, our annuity solutions expertise, and our passion for helping people secure their future and protect the ones they love.

The Impact

• Serve as the business owner for the Admin Conversion Project , driving successful execution and stakeholder engagement.
• Analyze and report on operational effectiveness, capacity utilization, and costs to inform strategic decisions.
• Enhance and deliver operational reporting and performance metrics to support transparency and accountability.
• Champion a culture of strong customer service, innovation, continuous improvement, and change management across the organization.
• Identify and lead opportunities to leverage AI, Robotics, Global Business Services, and Process Automation to optimize operations.
• Manage multiple concurrent projects, ensuring timely delivery within scope and budget.
• Develop and implement departmental policies, procedures, and programs in compliance with company and regulatory standards.
• Collaborate cross-functionally to address complex business challenges
• Apply project management best practices to ensure successful planning, execution, and delivery of initiatives.

The Minimum Qualifications :

The Ideal Qualifications :

What to Expect as Part of MassMutual and the PRT Team

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MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.