Job Description
Job Description
About Us :
Gala Foods is a leading retailer committed to providing high-quality products and exceptional customer service. We are currently seeking a dedicated and experienced Multi-Unit Deli Department Supervisor to join our team and oversee the operations of our Deli departments across multiple locations.
Job Description :
We are seeking a dynamic and experienced Multi-Unit Deli Department Supervisor is responsible for overseeing the operations of the Deli departments across multiple store locations. The ideal candidate will be overseeing the day-to-day activities, ensuring high-quality customer service, and developing a profitable prepared food and catering program. This role involves managing personnel, ensuring excellent customer service, maintaining high food quality standards, and developing a successful prepared food and catering program. The ideal candidate will have a strong background in deli or food service management, exceptional leadership skills, and a passion for delivering top-notch customer experiences.
Key Responsibilities :
Operations Management :
- Oversee the daily operations of the Deli departments across multiple store locations.
- Manage department team members.
- Ensure compliance with health and safety regulations and company policies.
- Maintain high standards for food quality, presentation, and customer service.
- Manage inventory, ordering, and vendor relationships to ensure adequate stock levels and cost control.
Personnel Management :
Recruit, train, and develop Deli department staff.Schedule and coordinate staff to ensure adequate coverage and efficient operations.Conduct performance evaluations and provide feedback to staff.Address personnel issues and resolve conflicts promptly and effectively.Program Development :
Develop and implement a successful prepared food and catering program.Create and test new menu items, considering customer preferences and seasonal trends.Collaborate with marketing to promote the prepared food and catering program.Customer Service :
Ensure exceptional customer service is always provided.Address customer inquiries, complaints, and feedback promptly and professionally.Foster a positive shopping experience for all customers.Qualifications :
Proven experience in deli or food service management, preferably in a multi-unit setting.Strong leadership and team management skills.Excellent communication and interpersonal skills.Ability to develop and implement programs and processes.Knowledge of food safety and health regulations.Strong organizational and problem-solving abilities.Ability to work flexible hours, including weekends and holidays.Compensation and Benefits :
Competitive compensation package.Health insurance.401K plan with company match.Paid Time Off (PTO).Sick days.Performance based bonusGas StipendWork Environment :
Ability to work a flexible schedule, including weekends and holidays, to meet the needs of the business.Ability to travel between store locations as needed.Multi-Unit Deli Department Supervisor is responsible for overseeing the operations of the Deli departments across multiple store locations.