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Children's Minnesota
Lead Diagnostic Imaging AssistantChildren's Minnesota • St. Paul, Minnesota
Lead Diagnostic Imaging Assistant

Lead Diagnostic Imaging Assistant

Children's Minnesota • St. Paul, Minnesota
30+ days ago
Job type
  • Full-time
Job description

About Children's Minnesota

Children's Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children's Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children's Minnesota is regularly ranked by News & World Report as a top children's hospital. Find us on @childrensminnesota or on and @childrensmn. Please visit .

Children's Minnesota is proud to be recognized by Modern Healthcare as one of 2023's Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry.

Position Summary

This role will be scheduled to work Monday through Friday, 8:00am-4:30pm.

The Lead Diagnostic Imaging Assistant promotes a positive patient and family experience as the first impression of the Diagnostic Imaging department by creating a welcoming atmosphere to all patients, families and providers. The Lead Diagnostic Imaging Assistant is responsible for the efficient and orderly registration and check-in of patients and acts as a liaison between patients, families and hospital staff. Obtains accurate and complete patient demographic information and required consents before notifying appropriate modalities of the patient's arrival. Supports Children's departments and clinics in uploading images for future referred patients, as well as sending images and reports to outside facilities for continuation of care. The Lead will work across all campuses and provide back-up support as needed. The Lead will create and maintain all Diagnostic Imaging Assistant schedules. The Lead will onboard and train new staff and give real-time trouble-shooting.



License/Certification/Registration required? No

Education:
*High school diploma or equivalent required

Experience:
*More than one year of customer service experience required
*Previous experience with medical imaging software applications and the staff and vendors whose work relates to those systems.
*More than one year of medical office setting experience preferred
*Experience in a Diagnostic Imaging setting preferred
*Previous experience in a lead or informal leadership role preferred

Knowledge/Skills/Abilities:
*Exceptional customer service skills
*Communicate and interact in respectful and professional manner
*Contribute to positive clinic team work environment
*Proper spelling and grammar
*Ability to perform front desk clinic functions
*Computer knowledge and navigating
*HIPAA knowledge and ability to handle confidential information
*Demonstrate prompt and reliable attendance
*Apply logical thinking to problem solve
*Ability to multi-task and prioritize work
*Troubleshooting skills

All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the Government Form I-9, Employment Eligibility Verification. Children's Minnesota requires proof of COVID-19 vaccine, and as recommended by the Centers for Disease Control and Prevention (CDC), immunity to vaccine preventable infectious diseases, prior to employment.

Children's Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
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Lead Diagnostic Imaging Assistant • St. Paul, Minnesota

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