Senior Director, Claims Innovation

Remote Stop-Loss Claims Leadership Role

Tokio Marine HCC (TMHCC) brings 50 years of service to the specialty insurance industry, today offering over 100 products to commercial customers in 180 countries around the world. Organic growth and over 60 successful acquisitions have grown our 2022 Gross Written Premium (GWP) to $5 Billion. Our workforce has grown to 4,300 worldwide big, but not so big that you cannot make a difference. Our Good Company values, including integrity, empowerment, and commitment to customer service, and a culture of innovation, communication, and collaboration make TMHCC a great place to work.

TMHCC Stop Loss, a $2 Billion division within TMHCC, leads the way in providing medical stop loss insurance sold to employers. Medical Stop Loss provides an added layer of insurance protection to employers who choose to self-fund their health benefit plans. Self-funding can incur risks from catastrophic claims, and Medical Stop Loss insurance from Tokio Marine HCC is designed to protect employers from that risk.

This role is remote.

Position Summary :

Responsible for leading the strategic integration operational excellence, and business innovation for the claims organization. This role combines deep expertise in Stop-Loss claims with a visionary approach to technology adoption, process improvement, and change management. The position drives efficiency by leveraging advanced systems, automation, analytics, and emerging technologies to streamline operations, enhance customer experience, and optimize financial performance.

Key Responsibilities :

• Direct cross-functional team for Innovation technology initiatives impacting the stop loss claims organization
• Must have stop loss claims experience
• Oversee and continuously improve operational workflows, focusing on eliminating inefficiencies, reducing turnaround times, and enhancing accuracy.
• Develop short- and long-term strategic plans for stop loss claims operations, aligning with corporate growth, profitability, and innovation objectives.
• Ensure all operational practices meet or exceed industry and regulatory standards, proactively adjusting to changes in legal, compliance, and market conditions.

Innovation & Technology Integration & Advanced Analytics :

Collaboration & Stakeholder Engagement :

Talent Development & Leadership :

Education, Experience & Knowledge :

Tokio Marine offers a competitive salary and benefits package, including :

The Tokio Marine HCC Group of Companies offers a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of Companies is an equal-opportunity employer.