Director - Digital Workplace Global Real Estate Strategy & Governance

Director Of Digital Workplace Strategy & Governance

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Director of Digital Workplace Strategy & Governance will be a pivotal leader in driving a globally coordinated portfolio strategy across the Digital Workplace and Global Real Estate & Workplace Enablement organizations. This role will serve as the central hub, shifting the operating approach from fragmented, regional initiatives to a unified, enterprise model. The Director will champion early and continuous collaboration between Digital Workplace and Global Real Estate teams, ensuring every initiative is experience-led and technology-enabled from the outset. By embedding principles of global standards with regional flexibility, transparency, scalability, and risk management, the Director will create future-proof solutions that deliver maximum business value. Ultimately, this role is accountable for ensuring a seamless, consistent, and impactful colleague experience worldwideturning workplace strategy into a strategic enabler of business success.

The Director will be responsible for leading the definition of and driving the core principles of this new model, ensuring its successful adoption across all global GREWE initiatives. This includes : serving as the central point of contact for collaboration, aligning technology and real estate teams to co-develop and execute a unified, global portfolio strategy; co-developing and enforcing a set of global standards for the digital workplace experience; establishing and managing shared platforms for transparent communication regarding project roadmaps; ensuring technology is integrated from the earliest stages of ideation; and co-creating future-ready GREWE new builds and transitions by embedding scalable, technology-enabled solutions.

To succeed in this role, the ideal candidate will possess a strategic mindset and a proven track record of driving significant organizational change. This includes seven years of progressive leadership in workplace technology, digital workplace strategy, real estate / technology integration, or related fields; demonstrated ability to lead and influence senior-level stakeholders in a global, matrixed environment; strong understanding of business drivers and the ability to connect technology initiatives to measurable business outcomes; deep expertise in developing and implementing governance frameworks; exceptional interpersonal and communication skills; a forward-thinking leader who understands the role of technology in enhancing colleague experience; and the ability to identify systemic issues and create a clear framework for resolution.

Salary Range : $123,000.00 to $215,250.00 annually bonus equity (if applicable) benefits. The above represents the expected salary range for this job. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally : competitive base salaries, bonus incentives, 6% company match on retirement savings plan, free financial coaching and financial well-being support, comprehensive medical, dental, vision, life insurance, and disability benefits, flexible working model with hybrid, onsite or virtual arrangements depending on role and business need, 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy, free access to global on-site wellness centers, free and confidential counseling support, and career development and training opportunities.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.