Job Description
Job Description
Tired of always feeling like a number?
Ever wanted to work with a leadership team that has your back?
Do you wish you were valued so much by what you already bring to the table that an owner would in turn invest in your future and provide you with a better opportunity?
If you do, give Lloyd's a chance to show you why we are different, and quite simply, better than any other place to work.
Let's face it, our industry is a grind. Sometimes the days are too short. Sometimes the days are too long. But at the end of every day we believe that if you are supported and valued you will always be ready to come back to work tomorrow.
We are looking for a rock solid Service Manager to join our growing team. We offer competitive pay, generous time off, un-matched support, a family atmosphere, and more fun than you can have anywhere else.
If you are awesome, and want to work for an awesome company, apply now!
Perks & Benefits
- Retirement-3% company match
- PTO, Vacation & Sick Pay
0-2 years 1 week PTO / Vacation and 40hrs sick pay.
3-5 years 2 weeks PTO / Vacation 1 week sick pay5+ years 3 weeks PTO / Vacation and 1 week sick payPaid holidays after 3 months of employment including New Years Day, Good Friday, Memorial Day, July 4th, Labor Day, Thanksgiving and ChristmasYour birthday off paid!Full company workers compensation insurance protectionCompany breakfast 2x a weekFree drinksSpiffs / Bonus pay on top of hourly payCompany provided uniforms and shoe coversWeekly payrollIncentive and training tripsRewards & contestsCompany provided tech including ipad & iphoneCompany paid haircuts for techniciansPaid training, classes, tuition and books with a 2 year payback agreement.Health insurance, company pays 90%Dental & Vision insuranceLife insuranceAccident insuranceCompany paid long & short term disabilityFree Golfing at Woodbury Golf Course under our membership.Job Description
We are seeking a highly organized and experienced Service Manager to join our team. The service manager will lead our plumbing and HVAC service department. This role is responsible for overseeing daily operations, managing service technicians, ensuring top-quality workmanship, and maintaining high levels of customer satisfaction. The ideal candidate has a strong background in plumbing and heating systems, excellent leadership skills and a knack for problem solving.
Responsibilities
Manage and schedule daily service operations, ensuring timely and efficient job completionSupervise, mentor and support our team our plumbing and HVAC techniciansProvide support if needed for technicians when they are in the fieldServe as the primary point of contact for escalated customer concerns and resolve service issues.Manage our Fleet of trucks, schedule service appointments and ensure technicians are performing weekly truck inspections and filling out truck stock forms.Coordinate with dispatchers, sales and our warehouse departments to streamline operationsTrack and report key performance indicators (KPI’s)Qualifications
3-5 year of experience in a management rolePlumbing or HVAC license is preferredStrong computer skills a must.Excellent communication, leadership and customer service skillsAbility to manage multiple priorities in a fast paced environmentValid driver's licenseAbility to pass a background checkAbility to pass a drug screening for all illegal substances in Vermont.Hourly range $30.00 to 40.00 plus bonuses
Work location : In person. Must reliably commute to Montpelier, VT 05602.
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