Senior Product Engineer

Job Summary

The Senior Product Engineer is responsible for providing advanced engineering support to the manufacturing plant and customers, ensuring products are produced and installed in accordance with customer-approved specifications. This role leads the development of engineering standards, training programs, and documentation processes, while also offering technical guidance to both internal teams and field technicians. The position plays a key role in product development, process ownership, and continuous improvement initiatives to enhance operational efficiency and product quality.

Key Job Responsibilities

• Leadership & Oversight
• Supervise and monitor the performance of Product Engineers.
• Develop and execute training programs for Product Engineers.
• Create and maintain customer-specific "playbooks" for training and consistency.
• Process & Standards Development
• Establish and maintain process standards for product engineering tasks.
• Serve as the process owner for the Product Development Cycle and Installation, Operating, and Maintenance Instructions.
• Technical Support & Documentation
• Provide technical support to manufacturing and field technicians, including troubleshooting and installation guidance.
• Distribute manufacturing drawings and technical documentation.
• Maintain and manage the product configurator.
• Design & Development
• Support design engineering efforts for new product development.
• Ensure products are manufactured and installed according to customer-approved drawings.
• Collaboration & Communication
• Promote a positive company image to both internal and external customers.
• Perform other engineering duties as assigned.

Requirements