Job Title : Quality Specialist I
Location : Westbrook, ME 04092
Requirements :
- Bachelor's degree or equivalent combination of education and experience required
- Strong attention to detail, problem-solving, and internal customer service skills
- Data gathering and analytical ability
- Process improvement and project management skills
- Excellent verbal and written communication skills
- Strong interpersonal skills and ability to work independently or as part of a team
- Proficiency in Microsoft Office (Word, Excel, etc.)
- Ability to sit for extended periods and use phone / computer regularly
- Fluent in English with sufficient hearing acuity for verbal communication
Responsibilities :
Review and process document change requests and implement approved change ordersUpdate and maintain controlled documents in Microsoft Word and ExcelGather, analyze, and report on data to support quality and operational initiativesIdentify, evaluate, and implement process or procedural improvementsParticipate in and / or lead projects to improve workflow and operational efficiencyCommunicate effectively with internal departments to coordinate activitiesProvide training, coaching, and guidance to team members as neededMaintain compliance with quality and document control standards