Asst Director of Clinical Services

Community Safety Department Hiring

The Cambridge Community Safety Departments (CSD) mission is to provide a civilian response to behavioral health crisis; to connect with vulnerable individuals to identify needs and to partner with public safety; health care and nonprofit service providers to enhance the communitys health and well-being. The Community Safety Department is guided by the following values : We are continuously learning, evolving and reimagining our approach in order to best meet the needs of the community we serve. We embrace a growth mindset and value curiosity, humility, and our shared humanity. We commit to living restorative practices such as building empathy, compassion, trust and mutual respect in all we do. We center relationships, partnerships, authentic collaboration and joy in our work. We are guided by the wisdom, insights, and experiences of those who came before us and those who are doing the work today to build solutions community-wide. We are intentionally laying groundwork for the future we envision. We are consciously not reproducing systems of oppression. We aim to create equitable, anti-racist, and non-discriminatory ways of serving our community. We acknowledge the historical implications of the criminal legal system and the harm it has done to our communities. We value the dignity and humanity of all people.

The Community Safety Department (CSD) is hiring non-public safety personnel who will provide key community services focused on behavioral health crisis (mental health, developmental disabilities, and substance use), violence prevention and intervention, and overall wellness. The primary program of CSD is the Community Assistance Response and Engagement (CARE) Teams. CARE is an alternative response model that is dispatched to 911 calls for non-violent behavioral health crises. In addition, the teams conduct routine community outreach and follow up to address needs identified to assist individuals and families to improve health and quality of life. The CARE Teams are staffed by a licensed clinician and responders who may have a human services or medical background. The City established the CSD in response to a City Council policy order to develop an unarmed alternative response program, as well as in response to community concerns about supporting Cambridges most vulnerable residents and enhancing violence prevention effort. You can find further information about CSD at cambridgesafety.org.

About The Role

The purpose of this position is to provide clinical and programmatic leadership for the CARE Team and assist with the overall functioning of the Community Safety Department. There are two Assistant Directors of Clinical Services (ADCS) that share supervisory duties that ensure the quality of clinical work and empower staff to advance to further levels of competency. The ADCSs work with the CSD Leadership Team to set the tone in creating a work culture of compassion, learning, mutual respect and humility. The ADCSs report to the Director of the Community Safety Department. The ADCSs will lead by example in valuing the experiences and perspectives of all members of the team. The ideal candidate will be flexible, adaptable, eager to learn, willing to give and receive direction with comfort and ready to lead an innovative approach to public safety. The ADCSs will work in collaboration with other public safety professionals, city departments, and health care and nonprofit agencies to improve quality of life as viewed through a lens of social determinants of health.

Essential Duties And Responsibilities

Monitor communications from 911 and CARE Teams to support teams when they are in the field and to ensure appropriate disposition.