Job Description
Job Description
We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Compensation :
$12 - $15 hourly
Responsibilities :
- Operate hotel switchboard, take calls and provide information and transfer calls
- Contact housekeeping and / or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms
- Balance cash at the end of each shift and generate reports for the next shift.
- Take reservations over the telephone, through emails and in person, including groups
- Manage guest check-ins and check-outs appropriately
Qualifications :
Physical ability to stand, walk, and lift up to 25 pounds as needed.Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels.Availability to work flexible schedules, including weekends and holidays.Strong customer service skills with a guest-focused approach.Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPointAbout Company
Be a part of a company that is focused on positively impacting and raising the bar on what relationships, reputation, and returns mean in hospitality.