Operations Manager

Pay Range

$20.50 - $40.70

Purpose

This position is responsible for all aspects of store operations, including providing an exceptional shopping experience to every customer through established company guidelines concerning sales, customer service, and associate education. Ensures the store is a safe workplace and provides a safe shopping experience, while maximizing company profitability by managing store operations.

Major Responsibilities

• Operations management, including reading profit and loss statements and maintaining inventory accuracy through computer and POS systems.
• Supervising inventory and cycle counts, and assisting with HR and loss prevention issues.
• Managing cash handling practices and coordinating facility management for safety and security.
• Supporting budget adherence and driving profitability.
• Maintaining brand and operational standards and store presentation.
• Enhancing customer service by creating a friendly, helpful environment and managing peak periods.
• Handling claims, supporting e-commerce operations, and managing store administrative records.
• Overseeing logistics, including truck scheduling and customer pickups.
• Managing and developing staff, including performance reviews, training, scheduling, and disciplinary actions.

Minimum Eligibility Requirements

Working Conditions

Physical / Sensory Requirements

Ability to exert 30-60 pounds of force occasionally, and 20-30 pounds frequently, with frequent use of hands and fingers, and ability to stand, walk, reach, climb, and stoop regularly.

Note : Duties may be modified to accommodate individuals with disabilities. This description is not an employment contract and may change as needed.

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