Engineering Manager, Incidents (Remote - US)

Engineering Manager, Incidents

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Engineering Manager, Incidents in the United States.

As an Engineering Manager on the Incidents team, you will lead a talented, multi-disciplinary group of engineers responsible for building and maintaining complex navigation, mapping, and search solutions. You will guide the team in delivering robust and scalable services that support billions of real-time requests daily. This role combines technical leadership, people management, and operational excellence, ensuring your team aligns with business priorities while driving innovation and reliability. You will foster a culture of collaboration, mentorship, and customer focus, supporting career growth and operational best practices across a globally distributed team. The ideal candidate thrives in a fast-paced environment and has a strong ability to balance strategic oversight with hands-on execution.

Accountabilities :

Lead a distributed engineering team, providing mentorship, technical guidance, and career development.

Oversee day-to-day operations, including sprint planning, project management, and on-call processes.

Deliver high-impact solutions that maintain reliability, performance, and customer satisfaction.

Collaborate with product and engineering teams to align work with business strategy and long-term objectives.

Establish, monitor, and iterate on operational metrics to ensure quality and continuous improvement.

Promote best engineering practices, data-driven decisions, and a culture of innovation within the team.

Drive team initiatives, ensuring stakeholder alignment and effective communication across the organization.