Client Associate

About Rockefeller Capital Management

Rockefeller Capital Management is a leading independent financial advisory firm – providing wealth management, asset management, and strategic advisory services to ultra- and high-net-worth individuals, families, businesses, and institutions. Led by President & CEO Gregory J. Fleming, the firm offers an elevated experience based on traditional Rockefeller global family office values of excellence and service.

Formed in 2018 following the acquisition of Rockefeller & Co., Inc., the firm is rapidly extending its historic brand into contemporary markets. Based in New York City, it has over forty offices in the United States and London and oversees some $112 billion in client assets.

Position

A Private Advisor team within our Rockefeller Global Family Office business is seeking a motivated individual to join its growing team as a Client Associate. The Client Associate will work with our Private Advisor team members and will interact directly with high-net-worth clients. The ideal candidate will be the face of the practice and is thorough in their work, operates with a high attention to detail, has strong communication, organization, time management and problem-solving skills, and is driven to develop and grow in their role.

Responsibilities

• Provide top quality service to clients and complete administration of client accounts
• Account opening and maintenance
• Completing investment subscription documents
• Assist with construction of client financial planning forecasts
• Act as point of contact for existing and newly onboarded Family Office clients, maintaining relationships with the local PWA team and Family Office.
• Perform Industry and Macro analysis to better inform the fundamental portfolio decisions and understand the operating and competitive environment of investments and prospective investments.
• Handle operational aspects of client accounts including reporting on account holdings and investment performance.
• Assist with client online access
• Generate expense reports for submission using Concur
• Process new accounts and account maintenance, by obtaining all necessary approvals and ensuring all client documentation is returned, completed, and approved
• Support marketing efforts by promoting client seminars and events
• Offer administrative and office management support to the team
• Prepare client correspondence, obtain necessary management approvals, and transmit
• Oversee client insurance and annuities processes
• Assist in Document follow up and scheduling calls and reviews.
• Complete necessary filing and maintain client files
• Managing life events
• Additional duties as assigned

Qualifications

• 3+ years prior client service experience within financial industry, or equivalent experience
• BA/BS degree preferred
• Series 7 & 66 (or 63/65) preferred
• CFP or similar experience preferred

Skills

• Excellent client facing, interpersonal, organizational, and client service skills
• Detail-oriented with ability to prioritize, meet deadlines and organize workflow
• Strong work ethic and analytical skills, particulary in Microsoft Excel
• Fundamental understanding of financial markets and wealth management industry
• Desire to consistently deliver superior finished product
• Ability to work in a fast-paced, high intensity work environment as well as manage multiple tasks effectively with frequent interruptions
• Strong Microsoft Office skills, including Excel & PowerPoint
• Advanced reporting preferred

Compensation Range

The anticipated base salary range for this role is $75,000 to $95,000. Base salary for the role will depend on several factors, including a candidate’s qualifications, skills, competencies, and experience, and may fall outside of the range shown. In addition, this role may be eligible for other variable compensation programs. Rockefeller Capital Management offers a comprehensive benefit package including health coverage, vacation time, paid leave, retirement plan, and more. Visit careers.rockco.com to learn more about additional opportunities and benefits offerings.

Disclosure

Rockefeller & Co. LLC, Rockefeller Financial LLC, Rockefeller Trust Company, N.A., The Rockefeller Trust Company (Delaware), Rockefeller Financial Services, Inc. and all other subsidiaries of Rockefeller Capital Management L.P. (individually and collectively, “Rockefeller”) is an equal opportunity employer and does not discriminate on the basis of race, religion, sex, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, military or veteran status, marital or partnership status, caregiver status, legally recognized disability, or any other basis protected by applicable federal, state or local law (“protected characteristics”).

Rockefeller Capital Management participates in the E-Verify program in certain locations, as required by law.

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