Restaurant Culinary Manager
H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $31 billion. We're known to lead the way with creative new concepts, and now we're in the Restaurant & Bar business, combining exceptional food and outstanding service for a distinctive, yet familiar neighborhood dining experience. As a Restaurant Culinary Manager, you'll ensure your team focuses on providing excellent customer service in Restaurant Operations. You'll oversee the menu and kitchen areas, and perform supervisory responsibilities, including scheduling, training, and partner development. Once you're eligible, you'll become an owner in the company, so we're looking for commitment, hard work, and focus on quality and customer service. 'Partner-owned' means our most important resources people drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a : heart for people... ability to execute high-volume production while fostering teamwork restaurant-wide? head for business... expertise / creativity to achieve, sustain a competitive advantage? passion for results... an entrepreneurial spirit, willing to take risks that mean success for H-E-B? We are looking for :
- a culinary degree; leadership experience - advanced communication and customer service skills - a model of hospitality; a sense of urgency
What Is The Work?
Management / Leadership :
Directly supervises partnersTrains / manages staff; supervises / coordinates all related culinary activitiesPlans, assigns, and directs work; assists with appraising performance; rewards and disciplines employeesOversees daily job responsibilities for all department partnersEstimates food consumption; requisitions / purchases foodFrequently performs hourly partner processes and duties in a proficient mannerSales :
Responsible for the kitchens financial performance; executes budgetExecutes menu itemsFood Safety / Sanitation / Quality Control :
Ensures / coaches to overall cleanliness, sanitation, and safety of all areasWorks closely with partners to ensure cleanliness and sanitation requirements of all venues meet SOP, QA, and ORT standardsOversees proper receiving, storage, rotation, and pars for all items within departmentMaintains consistent food specifications, including taste, appearance, presentation, portion control, and quality utilizing VTA standardsCertified Food Safety Manager, AST CertifiedEnsures sanitation compliance in food preparation areas; performs CIRs for departmentOversees and monitors shrinkWhat Is Your Background?
Culinary degree or 1+ years equivalent combination of professional culinary training / experience - Completion of internal School of Retail Management (SORM) - Experience leading in a complex work and team environment - Experience in ordering, inventory maintenance, shrink control, and customer serviceDo you have what it takes to be a fit as a Restaurant Culinary Manager for H-E-B?
Proficiency in H-E-B systems (XPTR, DSD, IMS, CICS2, POS, Excel) (preferred)Advanced customer service and communication skillsAdvanced organization skillsAbility to execute high-volume productionAbility to maintain efficient operations and troubleshoot equipment malfunctionsAbility to supervise, train / cross-train staffAbility to work a flexible schedule, including opening, closing, weekend, holiday shiftsCan you...
Function in a fast-paced, retail environmentWork extended hours and / or rotating schedulesSafely maneuver around moving mechanical partsFrequently be exposed to fumes or airborne particles, and toxic or caustic materialsConstantly reach at waist, graspFrequently stand, walk, pivotOccasionally sit, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, twist, push / pull with arms, pinch, perform fine motor movements, shoulder circumductionOccasionally be exposed to heat, ambient temperatures, and loud noiseFrequently be exposed to wet and cold conditionsDemonstrate the ability to lift 80 lbs, and manage in excess of 80 lbs with a team liftWhile there may be exceptions, the measurements noted are generally defined as Constantly : 5.5+ hours per 8-hour day; Frequently : 2.5 - 5.5 hours per 8-hour day; Occasionally : 0 - 2.5 hours per 8-hour dayIt is partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another partner or a manager.