Fraud Specialist

Job Description

Job Summary :

Our client is seeking a Fraud Specialist to join their team! This position is located in Overland Park, Kansas.

Duties :

• Review, identify, and deter fraudulent activity using multiple internal and external tools
• Take inbound calls and referrals from victims of fraudulent activity to assess situations and provide guidance on issue resolution
• Interact with customers over the phone while navigating multiple computer screens and programs
• Review documents to validate customer identity and ensure compliance with fraud management processes
• Communicate with team members through tools such as Slack to coordinate and share information
• Support the Fraud Management team in resolving cases and preventing future fraudulent activity

Desired Skills / Experience :

Benefits :

The approximate pay range for this position is between $13.65 and $19.50 . Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.