Fraud SpecialistSunrise Systems • Shawnee Mission, Kansas, United States
Fraud Specialist
Sunrise Systems • Shawnee Mission, Kansas, United States
30+ days ago
Job type
- Full-time
- Quick Apply
Job descriptionReviews, identifies, and deters fraudulent activity. Takes inbound calls and referrals from victims of fraudulent activities. Assess the available information via multiple internal and external tools to identify the situation and provide guidance to resolve issue. Preferred background / prior work experience Customer service and call center skills Priority soft skills Good tone and communication skills as wells as listening skills Role will support Fraud Mgmt.
Job Title : Fraud Specialist / Fraud Operations Specialist I
Location : Overland Park, KS
Duration : 07 Months On Contract
Description :
- This role will be hybrid, 3 days office / 2 days remote after training is complete.
- At least 1 year relevant experience required.Conduct in depth analysis and / or investigations to identify and manage fraudulent activities.
- This includes customer authentication, fraud investigations and / or compliance with fraud policies in all business channels.
- Investigates and responds to fraud escalations.
- Establishes and improves fraud-related process. Identifies issues and recommends solutions on team projects.
- Hours of operation Mon-Fri 8 : 00AM to 7 : 00PM CST and Saturday 8 : 00AM to 5 : 00PM CST. Must be able to work flexible schedule including nights, weekends and holidays.
Position Summary :
Position Requirements :
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Fraud Specialist • Shawnee Mission, Kansas, United States
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