Senior Product Manager, MyHealthTeam

Join Us To Redefine the Patient Experience

Are you ready to make a real impact? MyHealthTeam, a Swoop Company, is the largest and most engaged set of patient social networks — with 3 million monthly active users and an unstoppable mission to empower people facing chronic and rare conditions. With a 10-year track record and double-digit revenue growth, we’re still just getting started. By this time next year, we’ll have grown to 5 million monthly active users and grown revenue by over 30 percent.

If you’re a high-energy, visionary product leader who thrives on ownership and wants to change lives at scale, this is your call to action.

What you’ll do

• Own the core user journey — Lead the experience from the “habit moment” through to power-user status by designing, building, and iterating features that drive deeper engagement, retention, and community.
• Drive personalization at scale — Be the architect behind our next‑generation, personalized user experiences, leveraging data, insights, and GenAI‑powered features (with full support from dedicated Capability PMs).
• Excel across the product development lifecycle
• Set the road map, deliver results — Define and execute a bold product strategy to boost MAU, drive user‑generated content, and fuel our next phase of explosive growth.
• Measure, learn, iterate — Set clear success metrics, monitor impact, and obsess over continuous improvement.
• Collaborate to win — Work side‑by‑side with our small, high‑impact builder team. Communicate and influence the broader organization, including content development and sales, to create excitement and understanding of your road map.
• Champion user insights — Relentlessly pursue a deep understanding of user needs and champion the user experience.
• Self‑serve and experiment — You should be willing to handle your own analytics insights in Databricks, VWO experiments, or UX interviews as needed. We are a small team and that means we often flex into other skill sets.
• Mentor and energize — As the fourth member of a tight‑knit Product Team, you report directly into product leadership with two peer teammates. We want you to add new skills and perspectives. Share best practices, coach teammates, and help shape a high‑performance, collaborative, and fun culture.

What Success Looks Like (First 90 Days)

30 Days

60 Days

90 Days

What We’re Looking For

The Tools We Use

Why MyHealthTeam @ Swoop?

The Company

Swoop, a market leader in privacy‑safe, award‑winning omnichannel healthcare marketing, connects patients, healthcare providers, and brands at scale across all channels. Our teams leverage the power of AI‑driven technology combined with real‑world data, first‑and zero‑party data, and engagement data to empower pharmaceutical marketers to make faster, more precise decisions that improve patient outcomes.

At Swoop, our mission is to create a future where technology seamlessly connects patients and healthcare providers in a privacy‑safe way, improving the patient journey and driving better health outcomes. Since achieving independence in 2024, Swoop has experienced significant growth and demonstrated an unwavering commitment to innovation, talent development, and enhancing the patient experience.

Swoop’s acquisition of MyHealthTeam in January 2025 brought vibrant social communities into its omnichannel suite, further bridging the gap between healthcare brands and patients for more impactful and targeted engagement.

We believe our people are our greatest asset. Swoop fosters a culture of innovation and continuous learning, providing employees with rich opportunities for professional growth. This commitment to our team earned us the “Best Places to Work” recognition from Business Intelligence Group in 2025, based on a survey of over 100 employees. We are driven by a patient‑first philosophy and are passionate about leveraging technology to create a healthier future.

Diverse backgrounds and nontraditional paths are celebrated here. If you’re passionate and ready to drive impact, we want to hear from you — whether or not you check every box of this job description.

The Product Team at MyHealthTeam is hybrid. This role requires in‑person time at our office at One Post Plaza in San Francisco, typically two days per week.

A cover letter is required. The cover letter should appear as the first page, followed by your resume.

The one‑page cover letter should address :

Ready to help us change the face of healthcare? Apply now and build what matters.

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