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Dir Patient Care Svcs (MHO)
Dir Patient Care Svcs (MHO)Beacon Health System • South Bend, Indiana, United States, 46601
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Dir Patient Care Svcs (MHO)

Dir Patient Care Svcs (MHO)

Beacon Health System • South Bend, Indiana, United States, 46601
30+ days ago
Job type
  • Full-time
Job description

Dir Patient Care Svcs (MHO)

Reports to the Executive Director or Vice President. Is responsible for the around-the-clock management and direction of the patient care area. Coordinates the efforts of staff, ensures the provision of quality, cost-effective care and manages the clinical and financial performance of the patient care area.

MISSION, VALUES and SERVICE GOALS

  • MISSION : We deliver outstanding care, inspire health, and connect with heart.
  • VALUES : Trust. Respect. Integrity. Compassion.
  • SERVICE GOALS : Personally connect. Keep everyone informed. Be on their team.

Oversees the around-the-clock coordination of patient care operations by :

  • Developing the vision and strategy through the formation and implementation of goals and objectives.
  • Assessing, evaluating and ensuring the effectiveness and adequacy of staffing plans and operations; also appraising the results of programs and services and recommending and implementing changes as required.
  • Preparing the annual capital and operating budget. Monitoring the monthly financial reports and initiating appropriate actions and reports.
  • Maintaining compliance with all legal requirements of licensure, accreditation, etc.; also reviewing and acting upon the reports of authorized inspecting agencies and ensuring administrative and corporate policies and decisions are implemented.
  • Interpreting, enforcing and supporting hospital policies, procedures, protocols and the terms and conditions of the Union bargaining agreement.

    • Maintains the continuing high quality of clinical and customer services by :

  • Developing and implementing clinical and service quality standards, monitoring performance on the standards and initiating corrective action as required.
  • Participating in both service line and designated patient care area quality improvement activities.
  • Authorizing the hiring, orienting, training, assigning of work, evaluating, counseling or discharging of staff assigned to the patient care area. Conducting interviews, investigating and making referrals as appropriate.
  • Ensuring the competency of staff by actively overseeing orientation and ongoing education.
  • Ensuring that the patient care environment and equipment is safe, clean and orderly and collaborating with appropriate departments for maintenance, replacement, repairs and / or other needs.
  • Investigates and documents all personnel issues thoroughly, recommending and executing disciplinary action when indicated.
  • Facilitates collaborative relationships among disciplines / departments to ensure effective, quality patient care delivery.

    • Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by :

  • Completing other job-related assignments and special projects as directed.
  • Works collaboratively with Medical Staff and Hospital Administration to provide for effective utilization management.
  • Participating in nursing, hospital and / or community committees and activities relating to nursing practice.

    • Leadership Competencies

  • Drives Results - Consistently achieving results, even under tough circumstances.
  • Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
  • Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
  • Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
  • Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

    • ORGANIZATIONAL RESPONSIBILITIES

    Associate complies with the following organizational requirements :

  • Attends and participates in department meetings and is accountable for all information shared.
  • Completes mandatory education, annual competencies and department specific education within established timeframes.
  • Completes annual employee health requirements within established timeframes.
  • Maintains license / certification, registration in good standing throughout fiscal year.
  • Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position / department.
  • Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
  • Adheres to regulatory agency requirements, survey process and compliance.
  • Complies with established organization and department policies.
  • Available to work overtime in addition to working additional or other shifts and schedules when required.

    • Commitment to Beacon's six-point Operating System, referred to as The Beacon Way :

  • Leverage innovation everywhere.
  • Cultivate human talent.
  • Embrace performance improvement.
  • Build greatness through accountability.
  • Use information to improve and advance.
  • Communicate clearly and continuously.

    • Education and Experience

  • Master of Science Degree in Nursing or other related field is required. Must be licensed as a Registered Nurse in the State of Indiana. A minimum of 2 to 5 years of job-related experience is required. Management / supervisory experienced also required.

    • Knowledge & Skills

  • Requires the ability to develop and utilize coaching and facilitation skills.
  • Requires highly-developed business and human resource skills.
  • Requires excellent communication and interpersonal skills.
  • Requires a very high level of leadership skills necessary to effectively plan, organize, staff, direct and evaluate the healthcare and management activities of assigned areas.
  • Demonstrates sound problem solving and decision making abilities.
  • Demonstrates a pro-active, results-oriented approach to management.

    • Working Conditions

  • Requires schedule flexibility due to the departments 24 hours per day, 7 days per week operation.
  • Works in a office and patient care or clinical environment involving contact with Medical Staff, Hospital Managers, departmental staff and managers, patients, families and community agencies.

    • Physical Demands

  • Requires the physical ability and stamina to perform the essential functions of the position.

    • PIbc7ba3d50d8a-30511-38471939

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    Patient Care • South Bend, Indiana, United States, 46601

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