Customer Service Representative

Job Description

Job Description

Diversified Sourcing Solutions is seeking a bilingual Customer Service Representative with experience in the flooring industry to join our team. This role is ideal for someone who thrives in a fast-paced environment, enjoys helping customers, and is confident using technology to support daily operations.

Key Responsibilities :

• Provide exceptional customer service via phone, email, and in-person interactions
• Assist clients with product inquiries, order placement, scheduling, and follow-up
• Maintain accurate records using computer systems and CRM tools
• Collaborate with sales and warehouse teams to ensure timely delivery and service
• Resolve customer concerns with professionalism and urgency
• Support administrative tasks and contribute to a positive team environment

Qualifications :

Benefits :

Diversified Sourcing Solutions provides equal employment opportunities (EEO) to all employees and applicants for

employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Company Description

Connecting Companies with Good Employees, and Employees with Good Companies!!

Company Description

Connecting Companies with Good Employees, and Employees with Good Companies!!