Customer Service RepresentativeKATHERINE JONES INSURANCE AGENCY IN • Clearwater, FL, US
Customer Service Representative
KATHERINE JONES INSURANCE AGENCY IN • Clearwater, FL, US
30+ days ago
Job type
- Full-time
Job descriptionProvide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, and providing documentation. Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims. Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Set appointments and / or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and / or cancel accounts, take payments, and provide requested documentation. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution. Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Hold the insurance license required by your state and have a minimum of two years of commercial lines insurance account management experience as well as a Bachelors Degree or comparable work experience. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations. Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision. Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
Job Description
Job Description
If you are still interested in a position with Katherine Jones State Farm, please click on the link below to apply for the most updated position available.
https : / / katherinejones - 1.SFAgentJobs.com / j / 02ev0uz
Thank you for your time,
Shirley Vega on behalf of
KATHERINE JONES INSURANCE AGENCY IN
Benefits / Perks
- Competitive Pay
- Professional Development
- Job Stability in a growing industry
Job Description
We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.
Responsibilities
Qualifications
Create a job alert for this search
Customer Service Representative • Clearwater, FL, US
Related jobs
Candidate will work on the Customer Service "Customer Experience Specialist" and will serve as the main point of contact for borrower throughout lending process : .
Handle roughly 80 loans in the pipe...Show more
We are hiring a customer service representative to manage customer queries and complaints.To do well in this role you need to be able to remain calm when customers are frustrated and have experienc...Show more
Banko Overhead Doors is searching for a friendly and highly analytical and sales success driven Customer Success Specialist to join our customer care team.
In this role, you will answer customer que...Show more
Customer Service Representative – Healthcare .On-site in Riverview or Tampa, FL .Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.Grow Your Care...Show more
Senior Customer Service Representative.Under limited supervision, the Senior Customer Service Representative responds to customer inquiries and places customer orders to ensure customer expectation...Show more
Customer Service Representative (Open).Location : Largo, FL (Retail Solutions) - Management.Airgas is Hiring for a Customer Service Representative in Largo, FL!.
At Airgas, we are committed to buildi...Show more THIS IS A 100% IN OFFICE ONSITE ROLE •.The Customer Experience Specialist I, is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending.Th...Show more Customer Service Representative – Healthcare .On-site in Riverview or Tampa, FL .Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.Grow Your Care...Show more 
Competitive hourly pay rates & team bonus.Additional terms and conditions apply.At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether ...Show more
Customer Service & Water Meter Technician.Full-Time | MondayFriday | Benefits Eligible.The City of Palmetto is hiring a Customer Service & Water Meter Technician to support our Water and Customer S...Show more
Are you looking for a rewarding challenge? We’re seeking a Customer Service Representative to join our reputable team! Our Customer Service Representatives strive to make a difference with our cust...Show more
We pride ourselves on our competitive, but extremely friendly and family-oriented work environment.Our culture promotes constant personal and professional growth, based on principles of respect, tr...Show more
General informationJob Posting TitleCustomer Service Representative – HealthcareDateWednesday, July 30, 2025CityRiverviewStateFLCountryUnited StatesWorking timeFull-timeDescription & Requiremen...Show more
Join a Leader in Home Healthcare.As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to...Show more
Promotions is seeking a tenacious Customer Service & Sales Representative to join our dynamic team!.We are a rapidly growing sales firm in the New Port Richey area that works alongside prominent cl...Show more
Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...Show more
The Bonde Agency- an independent, Brightway-affiliated agency- is hiring on behalf of Brightway corporate for a Customer Service Representative in Pinellas Park, FL.
Brightway Insurance is a leading...Show more
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.
This position will work with multiple clients throughout the day pr...Show more
Mortgage Customer Service Representative
TEKsystems • Tampa, FL, United States
Full-time
Last updated: 12 days ago • Promoted
Customer Service Representative
Leeds Professional Resources • Brandon, FL, US
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Representative
BANKO OVERHEAD DOORS LLC • Tampa, FL, US
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Representative – Healthcare
Maximus • Tampa, FL, United States
Full-time
Last updated: 30+ days ago • Promoted
Sr Customer Service Representative
Genuine Parts • Tarpon Springs, FL, US
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Representative
Airgas • Largo, FL, US
Full-time
Last updated: 30+ days ago • Promoted
Banking Customer Service Representative
TEKsystems • Tampa, FL, United States
Full-time
Last updated: 8 days ago • Promoted
Customer Service Representative - Healthcare - $750 New Hire Bonus!
Maximus • Riverview, FL, United States
Full-time
Last updated: 2 days ago • Promoted
Customer Service Representative
David's Bridal • Clearwater Beach, FL, US
Part-time
Last updated: 30+ days ago • Promoted
Customer Service Field Representative
Ad-Vance Talent Solutions • Palmetto, FL, US
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Representative
Channel Focus • Pinellas Park, FL, US
Full-time
Last updated: 21 days ago • Promoted
(CSR) Competitive Customer Service Representative
NCO Enterprise Inc • Clearwater, FL, US
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Representative – Healthcare - $75
MAXIMUS • Riverview, Florida, US
Full-time
Last updated: 7 days ago • Promoted
Medical Equipment Customer Service Representative
Rotech Healthcare Inc. • Hudson, FL, United States
Full-time
Last updated: 30+ days ago • Promoted
Customer Service & Sales Representative – Competitive Pay
PW Promotions • Hudson, FL, US
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Representative
Circle K • Spring Hill, FL, US
Full-time +1
Last updated: 30+ days ago • Promoted
Customer Service Representative
Brightway Insurance • Pinellas Park, FL, US
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Representative - Remote - 50k-60k / Year
Spade Recruiting USA • Zephyrhills West, Florida
Remote
Full-time
Quick Apply
Last updated: 30+ days ago • Promoted