Content Transformation Senior Manager

Accenture Song Content Practice

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution : growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. The Content Practice, inside the Marketing Pillar of Song, is where we partner with clients to help them capture, create, produce, and localize content as efficiently and effectively as possible.

The Work : You will own the strategy, roadmap, and scaled delivery playbook associated with infusing technology, automation, AI & GENAI into scaled content execution. Define and evolve POV around Content Supply Chain technology strategy, and AI / automation as it relates to scaled content execution. Partner with internal technology teams as well as external enterprise software partners to solution against client challenges. Be able to create bespoke solutions and sales materials and represent them to internal stakeholders as well as client audiences. Familiarity & fluency in the current enterprise technology partners relevant to scaled content enablement. Deep background understanding and fluency in Generative AI tools and an ability to differentiate between the many options and appropriately apply the right solution to any given client need. Design and deploy human-in-the-loop GenAI workflows. Establish governance frameworks including taxonomy standards, approval flows, and operational KPIs. Lead pilots to at-scale rollouts, standardizing workflows and playbooks. Engage regularly with internal Client Account teams who have identified opportunities at their client, and be able to drive client conversations to advance the opportunity to sale and execution. Regularly internally publish perspectives and POVs internally to educate our Song teams on the quick moving and evolving world of content automation and AI. Be on the leading edge of new tools and technology that can revolutionize our ways of working - and drive internal awareness and transformation. Be able to balance daily focus between (1) BD / Sales (2) Client work & delivery (3) capability evolution. Build and mentor a small multi-disciplinary team with deep subject matter expertise. Outstanding attention to detail and commitment to excellence. Excellent oral and written communicator, with great interpersonal skills; able to forge trusting relationships within a diverse team. Build a strong internal network that will enable you to tap into the breadth of our capabilities to design customized client solutions. Support business development, RFP responses and new business opportunities. Contribute to POVs and thought leadership. Should have a natural curiosity to continually stay smart on evolving technology, tools and next gen marketing best practices and principles.

Skills & Focus Areas :

• Content Supply Chain
• Content Production Automation
• Generative AI (GenAI)
• AI enabled Content Operations
• Content Factory / Content Studio
• Workflow Orchestration
• Digital Asset Management (DAM)
• Marketing Resource Management (MRM)
• Adobe Experience Cloud
• Adobe Creative Cloud
• Adobe Workfront
• Agentic Workflows / AI Agents
• Taxonomy & Taxonomy Governance
• Content Personalization at Scale
• Content Automation
• Human in the Loop AI
• Content Assembly Automation
• Compliance Pre check Automation (MLR / PRC)
• Content Analytics & Measurement
• Content Operating Model
• Content Localization Automation
• Content ID / Metadata Standards
• Content Governance Frameworks

Here's what you'll need :

12+ years in content operations / MarTech with 5+ years leading AI / automation programs, experience should include :

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

Role Location Annual Salary Range :

Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement.

Accenture is an EEO and Affirmative Action Employer of Veterans / Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in any future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.