Job Title : Field Engineer
Location : Smyrna, TN
On-site - 4 days / wk, 1 day remote
Duration : Long term Contract
Need resources for 3 different shifts
7am - 4pm Central time and Work about every 6th Saturday from 8am - 2pm
Primary Responsibilities : Replies to TECH LINE cases via email or phone, and / or responds to Chat line from dealership service technicians and provides them with technical information on the diagnosis and repair of customer vehicles. Collects and documents technical information on new vehicle incidents requiring repairs; prepares reports regarding such incidents for further investigation by engineering staff.
Job Functions
Minimum Qualifications
Job Knowledge and Skill : Thorough knowledge of the maintenance and repair of Nissan and Infiniti vehicles; well-versed in use of technical service manuals and tools. Good interpersonal and communications skills.
Experience : 2-4 or more years of increasingly responsible administrative experience, plus one or more years of directly related professional level experience.
Education : AA degree preferred. Consider equivalent related college or technical courses, seminars and in-house classroom training. Certification as an ASE Master Technician.
Computer Skills : Knowledge of word processor, spreadsheet, other PC applications, etc. to output routine products with similar, non-creative formats. Typing speed of 30wpm or better.
Field Technician • Smyrna, TN, United States