Entry Level Account Manager
Dynamic AcquisitionsRichmond, VA, US- Full-time
Build Lasting Connections : Become an Entry Level Account Manager for Verizon Wireless at Dynamic Acquisitions in Richmond!
Dynamic Acquisitions , a cutting-edge marketing specialist specializing in direct customer engagement, is hiring Entry Level Account Managers for the Verizon Wireless program in Richmond. Join us to develop key client management skills, deliver outstanding service, and play a vital role in expanding Verizon’s customer base.
As an Entry Level Account Manager, you will receive hands-on training and mentorship to develop key sales and client management skills. Throughout your role, the Entry Level Account Manager engages directly with customers, serving as a trusted advisor. In this capacity, you’ll assess customer needs, guide them through sales and activation, and ensure a positive experience
Role Requirements for an Entry Level Account Manager
Act as the primary liaison for current and new Verizon Wireless customers, building strong, lasting relationships by understanding their needs and ensuring satisfaction with products and services
Engage both new and existing clients to identify opportunities for activations, upgrades, and accessory sales, guiding them smoothly from inquiry to purchase.
Maintain comprehensive knowledge of Verizon Wireless products, plans, features, and promotions to effectively communicate their benefits to customers.
Respond promptly to customer questions, resolve basic device or service issues, and deliver solutions that ensure a positive customer experience.
Accurately document customer interactions, sales activities, and account details within CRM systems to support reporting and sales tracking.
Proactively seek opportunities to upsell or cross-sell additional Verizon Wireless offerings that align with customers’ evolving needs.
Collect and share customer feedback with internal teams to support continuous improvement and product development.
Consistently uphold the professionalism, integrity, and customer-first values of Dynamic Acquisitions and Verizon Wireless in every interaction.
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