Spanish Speaking DispatcherJDM LEADS LLC • Fort Lauderdale, FL, US
Spanish Speaking Dispatcher
JDM LEADS LLC • Fort Lauderdale, FL, US
30+ days ago
Job type
- Full-time
Job descriptionCompetitive Compensation Paid Time Off Career Growth Opportunities Paid time off Coordinate and dispatch service technicians to customer locations in a timely manner. Manage the scheduling of appointments and communicate effectively with both technicians and customers. Communicate effectively with technicians, clients, and vendors to address any issues or changes in schedules. Handle incoming calls from customers, answering questions and addressing concerns. Maintain detailed and accurate records of service calls, customer interactions, and technician locations. Work closely with the sales and installation teams to ensure smooth operations. Perform data entry tasks related to service requests. Monitor the performance / progress of each job and update customers on status as needed. Uphold high standards of phone etiquette while interacting with customers and team members. High school diploma / GED Previous experience as a Dispatcher or in a similar position Excellent typing and data entry skills Ability to work well under pressure Familiarity with computer systems and dispatch software. Excellent verbal and written communication skills to effectively convey information. Ability to work in a fast-paced environment while managing multiple tasks efficiently. A proactive approach to problem-solving and decision-making. Ability to adapt quickly Positive and friendly attitude Geographical knowledge of service area Team Player Outstanding organizational ability
Job Description
Job Description
Benefits :
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
Benefits / Perks
Job Summary
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.
Responsibilities
Qualifications
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Spanish Speaking • Fort Lauderdale, FL, US
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