Contact Center Representative

A company is looking for a Contact Center Representative.

Key Responsibilities

Communicates professionally with patients via phone and transfers calls as needed

Handles new patient registration and schedules appointments

Updates patient information in the computer systems and assists with online scheduling

Required Qualifications

High School Graduate or Equivalent

Previous customer service experience

Proficient with computer programs : Email, PowerPoint, Excel, Word

Experience in a medical office or call center setting is preferred

Bilingual Spanish speaker is a plus