Talent.com
Field Tech Support

Field Tech Support

EchoStarSan Jose, CA, US
10 hours ago
Job type
  • Full-time
Job description

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

Job Duties and Responsibilities

What You’ll Do :

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.

  • Install and service DISH equipment and smart home products in customers’ homes
  • Teach customers how to use their tech and offer additional services when helpful
  • Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What’s in it for You :

  • Career Growth : Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
  • Pay Increases : Automatic promotion after 6 months with a $1 / hour raise. Additional promotions with 5–10% pay increases based on performance
  • Bonus Potential : Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
  • Comprehensive Benefits : Paid training, time off,  Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks : Complimentary DISH TV ($114.99 / month), discounts on Sling TV ($5 / month), and Boost Mobile plans (starting at $15 / month), company-provided van, tools, and uniforms
  • Paid Training You’ll Get :

  • Clear, step-by-step guidance for installations and service
  • Smart home tech knowledge to support and educate customers
  • Best practices created by our most experienced techs
  • Skills, Experience and Requirements

    What You’ll Need :

  • Valid Driver’s License : Clean record required
  • Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
  • Physical Ability :
  • Climb ladders (up to 40 ft)
  • Lift up to 70 lbs
  • Must meet and maintain 335 lb weight limit
  • Customer Focus : Build trust and create a great experience
  • Problem-Solving : Tackle a variety of challenges on the spot
  • Determination : Work in tight spaces and all kinds of weather
  • Adaptability : Handle changes and unexpected tasks with ease
  • Salary Ranges

    Compensation : $29.00 / Hour

    Benefits

    From versatile health perks to new career opportunities, check out our benefits on our careers website .

    Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

    The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

    We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school / graduation from your application documents before submission and throughout our application process.

    EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make  echostar.com  and  jobs.echostar.com  accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

    Click the links to access the following statements :   EEO Policy Statement ,  Pay Transparency , EEOC Know Your Rights ( English / Spanish )

    Create a job alert for this search

    Field Tech • San Jose, CA, US

    Related jobs
    • Promoted
    Technical Support

    Technical Support

    TradeJobsWorkforce95172 San Jose, CA, US
    Full-time
    We are looking for someone to join our amazing tech support team.Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic : yo...Show moreLast updated: 30+ days ago
    • Promoted
    Take Surveys Get Paid!

    Take Surveys Get Paid!

    Prime InsightsMountain House, CA, US
    Full-time
    Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 4 days ago
    • Promoted
    • New!
    Field Tech Support

    Field Tech Support

    EchoStarSan Jose, CA, US
    Full-time
    EchoStar is reimagining the future of connectivity.Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans an...Show moreLast updated: 10 hours ago
    • Promoted
    Travel Echo Tech - $3,250 to $3,300 per week in Santa Cruz, CA

    Travel Echo Tech - $3,250 to $3,300 per week in Santa Cruz, CA

    AlliedTravelCareersSanta Cruz, CA, US
    Full-time +1
    AlliedTravelCareers is working with Lancesoft Inc.Echo Tech in Santa Cruz, California, 95062!.Shift : Day 4x10-Hour (07 : 00 - 17 : 30). Stress Echocardiogram experiences preferred.Established in 2000, L...Show moreLast updated: 11 days ago
    • Promoted
    • New!
    Travel CT Tech - $2,635 to $2,835 per week in Santa Cruz, CA

    Travel CT Tech - $2,635 to $2,835 per week in Santa Cruz, CA

    AlliedTravelCareersSanta Cruz, CA, US
    Full-time
    AlliedTravelCareers is working with Ventura MedStaff to find a qualified CT Tech in Santa Cruz, California, 95065!.Are you ready to take your Travel career to the next level? See places you have n...Show moreLast updated: 7 hours ago
    • Promoted
    Production Support Team Member

    Production Support Team Member

    InotivLivermore, CA, United States
    Full-time
    Together, we are creating a dynamic products and services company, dedicated to supporting research that makes a real difference to people's lives. Consider joining us asaProduction Service and Supp...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Support Analyst

    Customer Support Analyst

    VirtualVocationsFremont, California, United States
    Full-time
    A company is looking for a Customer Support Analyst to assist users of its SaaS application by providing guidance and troubleshooting support. Key Responsibilities Respond to product functionality...Show moreLast updated: 30+ days ago
    • Promoted
    Tech Support - Earn Up to $37 / hr

    Tech Support - Earn Up to $37 / hr

    TradeJobsWorkforce95108 San Jose, CA, US
    Full-time
    We are looking for someone to join our amazing tech support team.Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic : yo...Show moreLast updated: 30+ days ago
    • Promoted
    Remote Technical Support Representative

    Remote Technical Support Representative

    TradeJobsWorkforce94161 San Francisco, CA, US
    Remote
    Full-time
    As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via pho...Show moreLast updated: 30+ days ago
    • Promoted
    Travel CT Tech - $3,341 per week in Watsonville, CA

    Travel CT Tech - $3,341 per week in Watsonville, CA

    AlliedTravelCareersWatsonville, CA, US
    Full-time
    AlliedTravelCareers is working with talent4health to find a qualified CT Tech in Watsonville, California, 95076!.Talent4Health is the most candidate-centric agency in the industry.Talent4Health has...Show moreLast updated: 16 days ago
    • Promoted
    Community Support Facilitator

    Community Support Facilitator

    Hope ServicesSanta Cruz, CA, US
    Full-time
    Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?.Hope Services is Silicon Valleys leading provider of services to people with development...Show moreLast updated: 4 days ago
    • Promoted
    Tech Support

    Tech Support

    TradeJobsWorkforce95191 San Jose, CA, US
    Full-time
    We are looking for someone to join our amazing tech support team.Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic : yo...Show moreLast updated: 30+ days ago
    • Promoted
    Manager, Technical Support

    Manager, Technical Support

    SnowflakeMenlo Park, CA, US
    Full-time
    Build an agile, flexible, high-performing team that is able to deliver on organizational goals.Recruit effectively and hire to fill both short-term and long-term needs. Provide employees with short ...Show moreLast updated: 25 days ago
    • Promoted
    Travel CT Tech - $2,560 to $2,838 per week in Santa Cruz, CA

    Travel CT Tech - $2,560 to $2,838 per week in Santa Cruz, CA

    AlliedTravelCareersSanta Cruz, CA, US
    Full-time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified CT Tech in Santa Cruz, California, 95065!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits pac...Show moreLast updated: 2 days ago
    • Promoted
    Customer Support Processor

    Customer Support Processor

    VirtualVocationsFremont, California, United States
    Full-time
    A company is looking for a CPC Processor - Customer Support.Key Responsibilities Process medical record requests by handling calls from patients, insurance companies, and attorneys Document info...Show moreLast updated: 30+ days ago
    • Promoted
    MyChart Customer Support Representative

    MyChart Customer Support Representative

    VirtualVocationsFremont, California, United States
    Full-time
    A company is looking for a MyChart Service Desk Agent.Key Responsibilities Serve as the first point of contact for customers via phone, chat, and ticket submissions Assist patients with account ...Show moreLast updated: 26 days ago
    • Promoted
    Field Technical Support Scientist II

    Field Technical Support Scientist II

    Shimadzu Scientific InstrumentsPleasanton, CA, United States
    Full-time
    Field Technical Support Scientist II.Based on your location, you may be eligible for a Cost of Living Adjustment (COLA) of up to. Established in 1975, Shimadzu Scientific Instruments is one of the l...Show moreLast updated: 30+ days ago
    • Promoted
    Travel CT Tech - $3,141 per week in Watsonville, CA

    Travel CT Tech - $3,141 per week in Watsonville, CA

    AlliedTravelCareersWatsonville, CA, US
    Full-time
    AlliedTravelCareers is working with GetMed Staffing to find a qualified CT Tech in Watsonville, California, 95076!.GetMed Staffing is searching for a strong CT Tech to assist our traveler-friendly ...Show moreLast updated: 10 days ago