Public Safety Officer

Job Description

RESPONSIBILITIES

• Secures premises and personnel by patrolling property on foot and/or assigned motor vehicle; monitors surveillance equipment; inspects buildings, parking lots, equipment, and access points; performs lock/unlock procedures; permitting entry.

• Provides escort services for visitors, students, staff, and faculty, as necessary; provides other public assistance, such as lockout services, jump-starts, and routine information.

• Watches for and reports irregularities, such as security breaches, facility, and safety hazards, and emergency situations; contacts emergency responders, such as police, fire, and/or ambulance personnel, as required.

• Prevents losses and damage by reporting irregularities; informing violators of policy and procedures.

• Provides Traffic Control (directing motorists) as well as enforcement of PLNU Vehicle Code.

• Prepares written reports of daily activities, observations, and incidents.

• Ensures operation of equipment by completing preventive maintenance; following manufacturer's instructions; troubleshooting malfunctions; evaluating new equipment and techniques.

• Acts as a first responder to alarms, collisions, injuries, and other emergencies.

• Uses a radio or other communication devices in a clear and concise manner.

• Answering phone calls to the Public Safety dispatch line, dispatching officers accordingly, and keeping detailed and accurate log entries in CAD.

• Greeting and assisting walk-in customers to the Department of Public Safety.

• Monitoring the Public Safety dispatch email account.

• Monitoring the university surveillance system.

• Acting as an operator of the university mass notification system, access control system, and alarm monitoring software.

• Issuing employee and student ID cards – monitoring and tracking ID card charges, supply inventory, and technical support issues.

• Receiving and logging lost & found items and collaborating with the main lost and found coordinator.

• Assist with office duties (i.e. inventory, ordering supplies, mail distribution, etc.)

• Covering Welcome Center duties as needed.

• Performs miscellaneous job-related duties as assigned.

QUALIFICATIONS

• Understanding and commitment to the spiritual mission of the University.

• Current California Security Guard registration or the ability to obtain a Security Guard license from the California Bureau of Security and Investigative Services within 30 days of hire.

• Current certification in First Aid, CPR, and AED use or the ability to complete training and obtain certification in First Aid, CPR, and AED use within 30 days of hire.

• Valid California Driver’s License with a safe driving record.

• High School diploma or GED certificate. (Bachelor’s Degree preferred)

• Experience as a law-enforcement or security officer and/or experience using two-way radio communication.

• Basic knowledge of access control software/hardware, surveillance camera software/hardware, CAD software systems, mass notification software systems, and ID card creation software/hardware.

• Ability to communicate effectively, both orally and in writing. (Bilingual preferred)

• Strong interpersonal skills, flexibility, and customer service orientation.

• Ability to react calmly and effectively in emergency situations.

• Ability to anticipate, identify, and solve problems.

• Strong Multitasking skills, proactive approach to job responsibilities, and a high level of attention to detail.

• Proficiency in Microsoft Word, Excel, and Google Suite.

• Ability to work all shifts/locations. The Department of Public Safety works 24/7, 365 days a year, at three separate campuses and other assignments.

• Maintain a professional appearance and demeanor.

• Must own a cell phone and be willing to be assigned “on-call” status.

• Must be at least 18 years of age.

• Evidence of Christian commitment and active church involvement. In addition, staff agree to live in agreement with PLNU’s Community Life Covenant.

• The job offer is contingent on a pre-employment physical and pre-employment drug screening.

• The job offer is contingent on the successful completion of a background check. PLNU will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local "Fair Chance" laws.

PHYSICAL REQUIREMENTS

• Full range of hearing.

• Extensive walking.

• Extensive sedentary duties (i.e. dispatching, Welcome Center, etc.)

• Eyesight is correctable to 20/30 with normal color vision.

• Ability to lift 50 pounds.

SPECIAL NOTES

This position will be a shift rotational position and may include Point Loma Campus, Mission Valley Campus, Balboa Campus , and Liberty Station Conference Center. Shifts and days off will vary. Midnight shifts and weekends will be required when rotating to the Point Loma Campus.

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At PLNU, we believe in pursuing calling together. Deep and meaningful relationships between students, faculty, and staff is vital in nurturing our shared community and expressing God’s love. We are looking for enthusiastic candidates to join us in empowering our students to reach their greatest personal, spiritual and professional potential.

Point Loma Nazarene University does not discriminate on the basis of race, color, national origin, sex, age, disability or status as a veteran in any of its policies, practices or procedures.